The issue occurs when the client IP address cannot be retrieved. Transform File Name = SelfServicePlugin.mst [CVADHELP-21324], You might experience delay in enumerating apps and starting apps or desktops when using SSON in an environment that has no active access to external sites. Rebooted the machine, then tried again. Verify that you have sufficient privileges to start system services. 14:52:37: Information - CProcess_Execution_help::CtxTerminateCOMExes(230) - process terminated with exit code= 1627 - - Start Remote procedure Call service, by right clicking the service. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = WinDockerInstaller.msi, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\WinDockerInstaller.msi Steps taken to fix the problem: Tried killing all the Citrix Workspace processes while not connected to remote desktop (no success) Tried updating all the drivers to the latest version (no success) Verified from Control Panel - Administrative tools - Local Security Policy - Local Policies - Security Options = that these again match machine where it works. 14:52:34: Information - AppProtectionHelper::isProductInstalled(440) - return value is: 0 How to Verify That You Have Sufficient Privileges to - Parallels 14:52:39: Information - CInstallationManager::InstallComponents(2148) - Receiver Inside:m_PMInstalledClientProductCode= ,m_PUInstalledClientProductCode= 14:52:19: Information - CConfigurationManager::LoadStrings(523) - String: Key = Telephone, Value = 1-800-424-8749 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {94F321B9-45B0-4125-970D-DE3D98CBCA1C} 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\AppProtection. [CVADHELP-19853], When using Citrix Workspace app 2204.1 or later, the session might disconnect. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = Localized_zh-TW.xml, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\Localized_zh-TW.xml 14:52:37: Information - StopDriverFilterService(3941) - Trying to stop driver service : ctxusbm 14:52:20: Information - CPreserveRegistry::DeleteBackupRegistryKeysFolder(480) - Deleted backup registry folder in HKLM Transform File Name = WebHelper.mst 5. [CVADHELP-21604], Attempts to access Citrix Workspace app for Windows might fail when the VPN disconnects or reconnects. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = DXSETUP.exe, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\DXSETUP.exe (Esclusione di responsabilit)), Compared to: Citrix Workspace app 2203.1 LTSR CU2, The Local App Access feature might fail to work for user devices installed with the Italian language operating system. (Key not present.) 14:52:37: Information - AppProtectionHelper::isAppProtectionCommandLineConfigured(393) - Checking commandline configuration for AppProtection 15:00:12: Information - SuppressWarningMessageBox(238) - SuppressWarningMessageBox: return value 0 14:52:20: Information - CApp::DumpSelectedComponents(3211) - Selected Component: ID = AppProtection, Name = , Family = , Version = 22.3.0.3, GroupID = XenAppSuite, DisplayName = AppProtection, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {C5A15829-7233-48A7-B34E-378A5C6D0D2C}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\AppProtection.msi, InstallOrder = 13, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-AppProtection-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = MicrosoftEdgeWebview2Setup.exe, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\MicrosoftEdgeWebview2Setup.exe 14:52:20: Information - CComponent::InitializeFromMsi(563) - Read ProductCode from MSI: {F59A37E7-244E-4BCB-BF33-183F357F4C31} 14:54:29: Information - SuppressWarningMessageBox(238) - SuppressWarningMessageBox: return value 0 Same problem under Windows 11 after latest update. Installation of the .NET based software results in the failure of the Citrix Desktop services to start or restart. [CVADHELP-21728], Using auto client reconnect might delay connecting to a session. 14:52:20: Information - CApp::IsEdgeWebView2Installed(4181) - Checking if Microsoft Webview2 Runtime is present on the system. 14:52:19: Information - CApp::InitializeResourceModule(2034) - Resource Module Path 1: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\TrolleyExpressUI_en.dll 14:52:19: Information - CConfigurationManager::LoadStrings(523) - String: Key = NoModify, Value = Yes If you refresh the authentication process after 15 minutes, a 404-error message might appear in the embedded browser within Citrix Workspace. Mark this reply as best answer, if it answered your question. 14:52:37: Information - CProcess_Execution_help::CtxTerminateCOMExes(228) - triggered termination of process redirector.exe 14:52:19: Information - CConfigurationManager::LoadStrings(523) - String: Key = SSON-Pkg, Value = Citrix PNA Installation 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = Localized_es.xml, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\Localized_es.xml Click Add User or Group and add the account to the list of accounts that have the Log on as a service right. Click OK. {{articleFormattedModifiedDate}}, {{ feedbackPageLabel.toLowerCase() }} feedback, Please verify reCAPTCHA and press "Submit" button, Troubleshooting XenDesktop Service Startup Issues. Error = 2, Hence searching in HKCU) 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = ICAWebWrapper.msi, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\ICAWebWrapper.msi 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = vc_redist.x86.exe, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\vc_redist.x86.exe 14:52:19: Information - CConfigurationManager::LoadStrings(523) - String: Key = UsageText, Value = Supported parameters: [CVADHELP-19885], Citrix Workspace app might continue to send data to https://rttf.citrix.com even after Customer Experience Improvement Program (CEIP) is disabled. 14:52:37: Information - CInstallationManager::InstallComponents(1948) - Evaluating deployment for 10 components You can suppress this certificate prompt by adding the following registry: HKEY_LOCAL_MACHINE/SOFTWARE/Citrix/Dazzle or HKEY_CURRENT_USER/SOFTWARE/Citrix/Dazzle, HKEY_LOCAL_MACHINE/Software/Wow6432Node/Citrix/Dazzle or HKEY_CURRENT_USER/Software/Wow6432Node/Citrix/Dazzle, If Client USB device redirection is disabled in an existing session and you start a new session with the redirection enabled, the redirection might not work. [CVADHELP-20593], The inactivity timeout value might not expire if you exit from the Citrix Workspace app before reaching the set time out value. As a result, several temporary files of the format VPNXXXX.tmp are created in the temp folder. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = EULA_zh-TW.rtf, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\EULA_zh-TW.rtf 14:52:20: Information - CApp::ReadInstalledPackageVersion(2510) - No existing package. This issue occurs even when these prerequisites are met: Network related CAS events are not sent for browser-based launch of apps or desktops. 14:52:19: Information - CApp::IsProcessRunning(4175) - IsProcessRunning successful: return value 0 14:52:37: Information - CInstallationManager::UpdateProtocolExecuteRegistry(582) - Set the WarnOnOpen registry key 14:52:20: Information - CComponent::InitializeFromMsi(572) - The installed version is currently set to per machine version 14:52:19: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\ICA_Client. The Citrix Discussions Team. Roughly every 2 weeks. 14:52:20: Information - CApp::IsDotNetInstalled(2519) - Checking if .NET Framework is present with Min Release No 528040 Dieser Artikel wurde maschinell bersetzt. (Key HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CitrixOnlinePluginPackWeb not present or cannot be accessed. Error = 2, Hence searching in HKCU) As a result, you might later be able to start Citrix Workspace app without entering any credentials. 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\WebHelper. [CVADHELP-21128], Citrix Workspace app might display a blurred image when you press the Shift+F2 key multiple times in a user session with Desktop Viewer disabled. 14:54:29: Information - CApp::MessageBoxShow(269) - Message Box shown to user: Service 'Citrix Workspace Updater Service' (CWAUpdaterService) failed to start. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {B8F4F4A9-24B8-4C77-8A59-202F515EC0B6} 14:52:20: Information - CApp::DumpComponents(3087) - Component: ID = WorkspaceHub, Name = , Family = , Version = 19.11.100.48, GroupID = XenAppSuite, DisplayName = WorkspaceHub, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {4D46B3A6-67F5-4385-86D2-8E769EA07827}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\WinDockerInstaller.msi, InstallOrder = 12, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-WinDockerInstaller-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:19: Information - CApp::IsProcessRunning(4148) - IsProcessRunning: \browser.exe 14:52:20: Information - CPreserveRegistry::CreateBackupRegistryKeysFolder(304) - Registry backup folder is created in HKCU entry protect driver failed to start citrix 14:52:37: Information - StopDriverFilterService(3950) - OpenService(ctxusbr) failed 1060 14:52:37: Information - CApp::IsRequireToInstallVCRedist(2561) - Found the installed VC Redist version details as 14.30.30704.00, 14.30.30704.00 I have the exact same problem w/ Windows 11, can't install Citrix Workspace app. (Key not present.) 14:57:51: Information - SuppressWarningMessageBox(238) - SuppressWarningMessageBox: return value 0 14:52:19: Information - CApp::InitializeResourceModule(2035) - Resource Module Path 2: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\en\TrolleyExpressUI_en-US.dll 14:52:20: Information - CApp::DumpInstallComponents(3234) - Install Component: ID = WebHelper, Name = , Family = , Version = 22.4.1.27, GroupID = XenAppSuite, DisplayName = WebHelper, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {FDEE55AD-66D0-423C-8851-273FAAB5CD65}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\WebHelper.msi, InstallOrder = 11, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-WebHelper-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False Transform File Name = GenericUSB.mst 14:52:20: Information - CComponent::InitializeFromInstalledMsi(841) - Cache client version : 11.2.0.0 14:52:20: Information - CApp::DumpSelectedComponents(3211) - Selected Component: ID = ICA_Client, Name = , Family = , Version = 22.3.500.50, GroupID = XenAppSuite, DisplayName = XenApp Web Plugin, Description = These installations are specific to XenApp., ProductCode = {C3730689-D4B7-46FC-AAA4-9F3AEB9ACAD8}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\ICAWebWrapper.msi, InstallOrder = 02, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-ICAWebWrapper-20220511-145219.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False [CVADHELP-20959], With the Use relative mouse setting enabled in a user session, the left click might not work on the trackpad. 14:52:19: Information - CApp::InitializeResourceModule(2035) - Resource Module Path 2: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\en\TrolleyExpressUI_en-US.dll 14:52:20: Information - CApp::IsAdminUpgradeOverUser(3550) - Checking for registry key path SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\9B123F490B54521479D0EDD389BCACC1 Verify that you have sufficient privileges to start system services. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content. 14:52:20: Information - CApp::DumpSelectedComponents(3211) - Selected Component: ID = SSON, Name = , Family = , Version = 22.4.1.30, GroupID = XenAppSuite, DisplayName = Single Sign on, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {22FBF0A5-1222-41C8-9C86-EBF8A062F782}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\SSONWrapper.msi, InstallOrder = 08, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-SSONWrapper-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False You can find more information, Install the Google browser. Once you have selected the user, click OK. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = TrolleyExpressUI_zh-TW.dll, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\TrolleyExpressUI_zh-TW.dll 14:52:20: Information - CComponent::InitializeFromMsi(563) - Read ProductCode from MSI: {22FBF0A5-1222-41C8-9C86-EBF8A062F782} 14:56:35: Information - SuppressWarningMessageBox(238) - SuppressWarningMessageBox: return value 0 Here is the error log: 14:52:19: Information - CApp::InitializeLog(1838) - * Version: 22.4.1.62 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {776B5739-C45E-49F5-8170-DD9729019299} To enable the fix, set the following registry key: HKEY_LOCAL_MACHINE/SOFTWARE/Wow6432Node/Citrix/AuthManager or HKEY_CURRENT_USER/SOFTWARE/Wow6432Node/Citrix/AuthManager, Citrix Workspace app version 2109 and later might ignore the default.ica file settings located on the StoreFront server. 15:00:14: Information - CInstallationManager::ShouldTryRecovery(1740) - Show message to user about cleaning-up system with failed installation in case of Auto-update. Upvote if you found this answer helpful or interesting. 14:57:51: Information - CApp::MessageBoxShow(269) - Message Box shown to user: Service 'Citrix Workspace Updater Service' (CWAUpdaterService) failed to start. 14:52:20: Information - CApp::InitInstance(1223) - CApp:: Starting the Exporting of the Settings which needed to be preserved 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\SSON. Is there any additional information you might need to assist me? try again [CVADHELP-20329]. 14:52:37: Information - CApp::IsEdgeWebView2Installed(4246) - Status of Edge runtime on system : 1 The issue occurs on Internet Explorer version 11 and Microsoft Edge opened in Internet Explorer mode. 14:52:20: Information - CApp::DumpInstallComponents(3234) - Install Component: ID = SELFSERVICE, Name = , Family = , Version = 22.4.1.27, GroupID = XenAppSuite, DisplayName = Self Service Plug-in, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {0A53DA4C-4795-43FD-AC16-0FFA2B93180B}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\SelfServicePlugin.msi, InstallOrder = 10, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-SelfServicePlugin-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False The Citrix Desktop Services does not start or restart when certain .NET based applications are installed on the Windows x64 master image used to create desktops. {{articleFormattedCreatedDate}}, Modified: And the installation process went through without any error message You will be able to leave a comment after signing in. You can find more information, Install the Firefox browser. 14:52:20: Information - CComponent::InitializeFromMsi(572) - The installed version is currently set to per machine version Transform File Name = AppProtection.mst 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = AuthManager.msi, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\AuthManager.msi described in the Preview documentation remains at our sole discretion and are subject to 14:52:34: Information - AppProtectionHelper::isProductInstalled(421) - Enter 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = Global.xml, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\Global.xml Error 1: "You might be having an issue with a Citrix virtual driver (HDX RealTime Media Engine). 14:55:58: Information - CApp::MessageBoxShow(269) - Message Box shown to user: Service 'Citrix Workspace Updater Service' (CWAUpdaterService) failed to start. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {94F321B9-45B0-4125-970D-DE3D98CBCA1C} 14:52:37: Information - CProcess_Execution_help::CtxTerminateCOMExes(230) - process terminated with exit code= 1627 14:52:20: Information - CApp::CheckIfAClientPackageIsInstalled(2296) - Checking if a 13.1 or later package is installed. 14:52:20: Information - CApp::DumpInstallComponents(3234) - Install Component: ID = DesktopViewer, Name = , Family = , Version = 22.3.500.50, GroupID = XenAppSuite, DisplayName = Citrix Workspace (DV), Description = These installations are specific to XenApp or XenDesktop., ProductCode = {F59A37E7-244E-4BCB-BF33-183F357F4C31}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\DesktopViewer.msi, InstallOrder = 04, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-DesktopViewer-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:20: Information - CApp::IsDiskSpaceAvailable(422) - Disk Space Available 663698493440 Bytes 14:52:19: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\ICA_Client. Verified that the Windows Management Instrumentation Service is running. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {70755658-255B-4EA6-BF8F-7188BDCFF7D0} 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\DesktopViewer. Citrix Workspace Installer 2103.1 not Working in Windows 10 [CVADHELP-19168]. Citrix Workspace app authentication might fail after initialization when attempted using a smart card through Citrix Gateway. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {94F321B9-45B0-4125-970D-DE3D98CBCA1C} 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\SSON. 14:52:20: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\DesktopViewer. 14:52:20: Information - CApp::DumpInstallComponents(3234) - Install Component: ID = AM, Name = , Family = , Version = 22.3.2.4, GroupID = XenAppSuite, DisplayName = Authentication Manager, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {D2F83464-5687-4B49-8038-239D516FCB29}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\AuthManager.msi, InstallOrder = 07, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-AuthManager-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False 14:52:19: Information - CApp::InitializeResourceModule(2035) - Resource Module Path 2: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\en\en-US\TrolleyExpressUI_en-US.dll Our site does not support outdated browser (or earlier) versions. The development, release and timing of any features or functionality Transform File Name = mini_installer.mst To use our site, please take one of the following actions: Thank you, 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = EULA_en.rtf, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\EULA_en.rtf Some of the Cloud Software Group documentation content is machine translated for your convenience only. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = Localized_ru.xml, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\Localized_ru.xml Follow, to receive updates on this topic. 14:52:19: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\ICA_Client. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {FED202C4-EA51-490C-93A5-62B16AAD8563} 14:52:20: Information - CComponent::InitializeFromMsi(563) - Read ProductCode from MSI: {0A53DA4C-4795-43FD-AC16-0FFA2B93180B} 14:52:20: Information - CApp::DumpSelectedComponents(3211) - Selected Component: ID = SELFSERVICE, Name = , Family = , Version = 22.4.1.27, GroupID = XenAppSuite, DisplayName = Self Service Plug-in, Description = These installations are specific to XenApp or XenDesktop., ProductCode = {0A53DA4C-4795-43FD-AC16-0FFA2B93180B}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\SelfServicePlugin.msi, InstallOrder = 10, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-SelfServicePlugin-20220511-145220.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False [CVADHELP-19613], After launching an HDX session, when you change the foreground window to a local application window, system keys such as, When you plug in or unplug a monitor, the seamless window might be positioned incorrectly. 14:52:20: Information - CtxInstallHelpers::CInstalledClientPkg::FindInstalledClient(154) - No existing clients found with given upgrade code: {94F321B9-45B0-4125-970D-DE3D98CBCA1C} 14:52:37: Information - CProcess_Execution_help::CtxTerminateCOMExes(228) - triggered termination of process redirector.exe Google Google , Google Google . The issue occurs after upgrading Citrix Workspace app for Windows to version 2203.1 LTSR CU1. 14:52:20: Information - CApp::IsReceiverInstalled(589) - Cannot read the install folder registry key value SOFTWARE\Citrix\Install\ICA Client\InstallFolder (Value not present.) 0 x Follow, to receive updates on this topic. 14:52:19: Information - CResourceManager::ProcessResources(186) - Processing Resources: C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract 14:52:20: Error - CConfigurationManager::LoadComponent(950) - Cannot get transformFileName path. 14:56:05: Information - CApp::MessageBoxShow(285) - Message Box result: 4 14:52:20: Information - CPreserveRegistry::ParsePreserveXML(84) - Preserve XML Path : C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\PreserveOnUninstall-Install.xml 14:52:19: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\USB. Mark this reply as best answer, if it answered your question. 14:52:19: Information - CComponent::ReadStoredRegString(641) - No existing package SOFTWARE\Citrix\PluginPackages\XenAppSuite\ReceiverInside. 14:52:37: Information - CApp::KillRunningCtxProcesses(4089) - KillRunningCtxProcesses On the confirmation pop-up, click on OK to confirm. There was an error while submitting your feedback. In the details pane, double-click Log on as a service. 14:52:19: Information - CResourceManager::ProcessResources(225) - Resource: FileName = TrolleyExpressUI_de.dll, FilePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\TrolleyExpressUI_de.dll 14:52:30: Information - AppProtectionHelper::isCommandLineConfigured(448) - Enter entry protect driver failed to start citrix - Mtodos Para Ligar 14:52:20: Information - CApp::DumpSelectedComponents(3211) - Selected Component: ID = USB, Name = , Family = , Version = 22.3.500.50, GroupID = XenAppSuite, DisplayName = USB, Description = These installations are specific to XenApp., ProductCode = {BA0B2832-5341-423E-9200-BF2DA2B38F8C}, UserPermission = Permachine, InstalledClientProductCodePM = , InstalledClientProductCodePU = , PMInstall = False,PUInstall = False,PackagePath = C:\Users\raull\AppData\Local\Temp\Ctx-A6AE8878-45C0-4759-85EB-D7AAAA8E6B30\Extract\GenericUSB.msi, InstallOrder = 03, TransformPath = , RootFeature = Complete, LogFilePath = C:\Users\raull\AppData\Local\Temp\CTXReceiverInstallLogs-20220511-145219\CtxInstall-GenericUSB-20220511-145219.log, Installed = False, CurrentVersionInstalled = False, InstalledVersion = 0.0.0.0, Selected = True, InstallResult = -536866816, DebugInstallResult = -536866816, InstallSuccess = False, InstallRebootRequired = False, InstallSkipped = False

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