The councillor said the authoritys transport team was working with the operator to ensure a sustainable network would be in place when extra government funding ended in October. Last Wednesday, September 28, Stagecoach announced a new timetable is being implemented from Sunday, October 30, to focus its resources where it says demand is deemed the greatest. xmp.did:dff1e047-8c80-5745-ae2c-201285d912d4 Separation of powers and transparency provisions intended to safeguard public interest being subverted while council defies auditor over loss-making company. As of May 2017 the Stagecoach South West fleet consists of 340 vehicles . We remain absolutely committed to working constructively with the Traffic Commissioner as we progress our recovery plans.". The laundry facility was badly damaged by fire three years ago and was demolished last year. An installation, featuring a grand piano bedecked with flowers and in a woodland setting, is to be masterminded by Plantsmen, Horticulturalist, Devon County Show is to play host to the qualifying rounds to find Britains Fittest Farmer of 2023. At the city end of Sidwell Street (stop 18) there is a small timetable on the inside of the shelter and a flag, but the G does not have an entry on the route list. Peter Cleasbyis a contributing editor of Exeter Observer. The company won tenders outside the traditional boundaries of the Devon General area and has had buses based in Yeovil since 2005, and from September 2006 opened depots at Barnstaple, Bude and Torrington after gaining tenders in the County Council tender round. The customer service response from Stagecoach is failing and usually non-existent, and if you do get through to someone, they are located in Scotland with little or no knowledge of the local network.. The TC said that the double-deck bus left the road and came to a stop in a field on its side. That conviction was not notified in the required 28 days. Transport planning information is presented as a sub-section of Traffic information. [15], On 6 September 2015, the Plymouth, Dartmouth and Tavistock depots of First Devon & Cornwall were taken over.[16][17]. The Traffic Commissioner has already held a hearing into concerns about cancellations and short-notice service changes. These private companies now determine which routes they want to run and the fares they charge. They have overall responsibility for operator licensing compliance and must be notified of changes to routes, including decisions to withdraw them. King spoke with The Desert Sun ahead of her Stagecoach performance to discuss memories she has of the festival, her latest album and leaning into her country . Substantial evidence of the companys failings was submitted to the inquiry, including material contributed by councillors and aggrieved members of the public, although the county council stressed that it had not solicited this input and had requested the inquiry as a means of responding to public concern. Language links are at the top of the page across from the title. It also covers the wider context, voter ID and the impact of First Past the Post in Exeter elections. App Features: *Interactive map*. Cancer nurses go on strike for first time: Thousands of health workers from half of NHS trusts in England stage 28-hour strike over pay today in blow to patients in cancer units, ICU wards and A&E . Census figures also show population increasing at nearly six times rate of job creation over past decade while healthcare, wholesale/retail and teaching make up nearly half of all employment, reflecting low pay and productivity. The services are due to resume partially in late October and fully in November, before Devon County . Stagecoach and Country Bus were invited to comment on the issues raised in this article. A new application to redevelop PATERNOSTER HOUSE at the corner of Fore Street and North Street has been submitted a fortnight before previously-granted permission to convert the former department store into flats expired on 22 March. Nobody has overall control of bus services in Devon. "We continue to maximise our recruitment efforts and attract new staff with our recent hourly wage increase and the introduction of a welcome bonus in some of our areas. A conversation took place between Mr Allan and Richard Scant, Torquay Depot Manager, the result of which was that Mr Allan was allocated the Stagecoach Gold service on 5 October 2019. This situation coincides with but is not related to the change on service G. Country Bus are fully equipped to enable real time monitoring of their buses, so when the data supply issue is fully resolved, the G should appear on the screens.. Man airlifted after suspected heart attack ahead of Exmouth Park Run, Quick thinking action praised after suspected cardiac arrest of runner during a warm up ahead of Park Run, Dial 999 if you see wanted man Dominic Smith, Police are appealing to the public in a bid to find Dominic Smith who is wanted in relation to an assault that took place in Exmouth. [29], On 5 October 2019, a Stagecoach Gold bus overturned on the A385 road between Totnes and Paignton injuring 37 people, 8 seriously.[30]. From 2006, the requirement for such longer services became for a tachograph to be fitted. Under the 1985 Transport Act, bus operators state which services they wish to run on a commercial basis, including timetables, routes, and fares. The Traffic Commissioner can then impose a fine, or reduce the number of buses a company can operate. vBJh7mvB` AubG}`` L@Hpp``) More than four months later the database still appears to be in transition and the county council is not responding to requests for an update. The Government has announced a two-year Bus Service Improvement grant for Devon of 9million capital and 5million revenue, way short of the 34million revenue funding requested. These tended to be managers or inspectors. Devon County Council has reduced contract payments where supported services have not operated to the required standard. In six months concessionary demand increased 90% over the previous year. Stagecoach injected some new buses after acquisition of the company including Volvo B6LEs (14), Volvo B10M coaches (6), Volvo B10M buses (7), Dennis Javelins (4) and Mercedes-Benz Varios (16) after which there were few more for some years. This means that we may include adverts from us and third parties based on our knowledge of you. K City Centre - Tithebarn Way - Science Park Service K will be replaced by new Service B2, which will operate every 60 minutes Monday to Saturday daytime between Tithebarn Way, the Science Park and Exminster via Exeter City Centre. It was accepted that the coat should have been further secured. Help publish the independent journalism Exeter needs in the community-owned newspaper it deserves, 50% tax relief claim back half your investment and keep all your shares. A fantastic day out for all ages, the Devon County Show is THE place to be on Thursday 18th, Friday 19th and Saturday 20th May 2023. SOUTH WEST WATER has been fined 2.15 million and ordered to pay 280,000 costs after pleading guilty to thirteen environmental offences committed between July 2016 and August 2020 across Devon and Cornwall. The Flying Scotsman made its way from Bristol all the way to Cornwall before make a return journey in the afternoon. 2023-04-05T13:01:37+01:00 She said "the situation has got worse rather than better" and alleged that the authority had seen no evidence of improvements claimed by the company. Let's take the stress out of catching the bus. Stagecoach South West proposed compensation along the lines of a months free travel at weekends within Exeter and heavily discounted fares for travel into Exeter over the same period, but said it would need to examine costings before confirming the details. Deficient SEND and children's services combine with threat of section 114 bankruptcy notice to prompt "root and branch" review aimed at restoring "external confidence in the council's democratic legitimacy". Can you help police find the people in this gallery of shame? The background to that letter was that the drivers hours rules changed in 2006. 8435. The manager responsible for the decision-making was not put forward. Plans for an ultra-high density build-to-rent development at HAVEN BANKS have been revised to rely on a Welcome Street bridge being built over the railway in response to Environment Agency flood risk objections. Cordon remains in place after multiple stabbings that left one dead, No fairytale ending for Exeter Chiefs' departing stalwarts as La Rochelle triumph in Champions Cup semi-final, Exeter Chiefs were beaten 47-28 by La Rochelle in the semi-final of the 2022/23 Heineken Champions Cup, Flying Scotsman steams through the South West - in pictures. converted Come along to one of our informal events and share your ideas on how we might grow the independent journalism Exeter needs. He would go through its normal driver training program afresh and be provided with mentorship. Subscribe free. Start the interactive bus map. Minibuses have been replaced with a mixture of midibuses, double deckers, and coaches, the most recent buses being Optare Solos, Alexander Dennis Pointer bodied Dennis Dart SLFs, Dennis Trident 2s and Alexander Dennis Enviro400s, all Stagecoach Group standard bus types. The Traffic Commissioner has powers to ensure that bus services registered with them are operated properly, and has the power to call an operator to a public inquiry if journeys are regularly missed, or the service is often very late. Their current role is to supervise deregulated bus services. [8] By the end of 1990, all regular services had been converted to minibus operation using a mixture of 16 and 24 seat vehicles.[9]. proof:pdf If it is a commercial bus service that is being surrendered, the LTA does not have a responsibility to reinstate the service. View timetables, routes and operator details across the whole of the county. He had replaced the senior management team he had inherited with people committed to creating a more supportive and inclusive employment environment. The Local Transport Authoritys role is to look at where services are not provided commercially and tender routes deemed an essential social need. The bus industry regulator is investigating complaints about the reliability of Stagecoach Devon services and has been told public confidence in the operator is at an all-time low due to its 'dire' customer service and handling of complaints. Something went wrong, please try again later. Her letter followed a meeting in April of the Exeter Highways Committee which concluded that the bus service in Exeter and its travel to work area was currently not fit for purpose. Stagecoach operates commercial services those run as commercial venture by the bus company - as well as subsidised services which are financially supported by DCC. It is a formal court proceeding inquiring into whether or not the bus company, and its directors and transport managers, are complying with their licence conditions and undertakings. The processes with respect to new full-time drivers appeared to be impressive. The Traffic Commissioner has already held a hearing . [4] In April 1970, the Exeter City Council's buses and routes were transferred to Devon General but the city's unusual use of route letters (as opposed to numbers) continued. She told the Commissioner: "Lost mileage is still apparent and the communication of lost journeys and response to customer complaints and enquiries is dire. With this in mind, Discover Devon has been launched to highlight everything that makes Devon special, from the historical to the breathtaking, and the beautiful to the quirky. The company has campaigned for a better settlement on the fare concessions and the reimbursement from the scheme is said to be amongst the weakest in the country whilst demand is amongst the strongest. Yet its near-monopoly position in Exeter does imply a responsibility to help passengers find their way round the whole city network. Since March 2020 buses have been supported by central Government funding to maintain essential services due to the impact of the reduction in passenger numbers because of the pandemic. Prior to that, regular services over 50km could enjoy an exemption from the fitting of tachographs by maintaining timetables and duty rosters. The real-time information systems were a source of particular frustration and the cause of serious problems for passengers. It should therefore be operated with a driver over the age of 21. Find out more and keep up to date with Devon County Council's response to the National Bus Strategy "Bus Back Better" However Country Bus appears content not to display timetable information even at some stops where space is provided for it to do so. The inquiry was held to examine Stagecoach South Wests performance, particularly on its Exeter routes, after a specially-convened county council transport committee meeting expressed strong criticisms of its bus services in the city and surrounding area earlier this year. She said Stagecoach Devon was facing a severe shortage of drivers affecting reliability and the confidence of customers. The council has also been attempting to save commercial services Stagecoach has chosen to no longer run for financial reasons. This was a temporary solution until 22 Alexander Dennis Enviro400 MMCs and 5 Alexander Dennis Enviro200 MMCs could be delivered. Following the overnight collapse of major Cornish operator Western Greyhound, Stagecoach were one of the operators to provide emergency replacement services. National Bus Strategy. Stagecoach might reasonably argue that it is not legally obliged to provide information about other companies bus services. There are six geographically-based commissioners in England plus one each for Scotland and Wales. Earlier this week Stagecoach announced changes to its timetable across a network covering Plymouth and South Devon to build a "sustainable bus network" to meet the changing needs of customers.. An exhibition exploring local independent book and art creators with a weekend of storytelling, illustration and book-making workshops. Plans to redevelop the derelict COWLEY BRIDGE ROAD Johnsons cleaners site to provide a total of 350 beds of student accommodation in four blocks up to six storeys tall have been submitted for approval by the city council. [23] The services resumed partially in late October[24] and fully in November,[25], Operation of three park & ride services for Exeter started in December 2009 using 13 buses painted in special colours.[26]. However, the route had been registered as a split service to avoid the need to comply with the EU drivers hours and tachograph rules following an indication from the Department of Transport in 2008 that such an approach was acceptable in that context. If you want to complete a paper application, you can download a bus pass application form here. Our essential guide highlights who's standing where, wards to watch and what the results might be. Something went wrong, please try again later. The think tank found that Exeter workers were on average 144 a month poorer in January 2023 than the previous year as local wage levels have more in common with the north of England than the south. 1 John, who originates from North Devon has a heritage in Devon farming. A single spill at Kilmington led to the deaths of thousands of fish in the River Axe, including protected species. The route - Cowley Bridge City Centre Union Road Savoy Hill Summerway circular - will provide an approximately hourly Monday to Saturday daytime service for West Garth Road, Union Road, Savoy Hill and Summerway. Cllr Andrea Davis warned that changes to schedules in August amounted to service cuts, mostly in Exeter. Stagecoach acquired their depot in Plymouth along with its outstations in Tavistock and Dartmouth, and operated a smaller network of routes that First had withdrawn. Show contact information:enohP 19450117970 : . From Exeter, Sidmouth, Seaton, Honiton & Lyme Regis Our 9/9A service (previously 52/52A) runs up to every half hour and goes right past Westpoint. Stagecoach California's Country Music Festival. [citation needed], Changes to routes in Exeter in September 2007 caused complaints from residents of the affected areas. A one day hearing will be held on October 27 in Bristol following complaints about the reliability of Stagecoach Devon services. We are so sorry to our customers who have experienced disruptions to their journeys throughout this difficult time. [citation needed], The South West Falcon service was launched in February 2016. The UNIVERSITY OF EXETER has submitted plans for a six acre 1.07MWp solar farm and substation beside Belle Vue Road and alongside Duryard Valley Park which include fencing off part of the publicly-accessible greenspace. What is not included Your bus pass is not valid for: It is a subsidiary of Stagecoach. Cllr Davis said that had led to the council deciding to no longer approve short-notice route applications. Use the app to see bus information on your mobile, plan your journey, check when your bus will arrive, search for the right mobile ticket and buy securely on your phone all in one place. Standard practice had not been followed. Information flow had not been helped by the centralisation of all Stagecoach operating enquiries into a single customer contact centre in Perth. She concluded that change was needed to prevent planned improvements being negated by the negative situation Stagecoach have forced us into here in Devon.. In May 2019 Country Bus replaced Stagecoach as the G service operator following a competitive tendering exercise. The upshot is that the G bus service is largely invisible, particularly to visitors who might otherwise find it very useful for reaching the quayside, an important Exeter leisure destination. However, it has been necessary for us to also introduce network changes that will help us to improve service reliability and keep passengers connected across our most popular routes. 2023-04-05T13:01:36+01:00 "If it is a subsidised bus service, funded from a DCC revenue budget that is being surrendered, the LTA does have a responsibility to commission a replacement service. Separation of powers and transparency provisions intended to safeguard public interest being subverted while council defies auditor over loss-making company. Its corresponding stop in the opposite direction (stop 25) shows a route list and a flag but no timetable. Later in 2006, Exeter services received new Alexander Dennis Pointers for city services A and H, displacing Solos onto other routes. The relevant section is headed Roads and Transport as if roads existed as entities in their own right without being part of a transport system. Consistent commitment to participation in democratic decision-making by some councillors in contrast with poor attendance rates of others. Showcase your business to our 90,000 visitors, Equine, Livestock, Rabbits, Pigeons and much much more, Membership for 16-30 year olds. Man airlifted after suspected heart attack ahead of Exmouth Park Run, Quick thinking action praised after suspected cardiac arrest of runner during a warm up ahead of Park Run, Dial 999 if you see wanted man Dominic Smith, Police are appealing to the public in a bid to find Dominic Smith who is wanted in relation to an assault that took place in Exmouth. We use your sign-up to provide content in the ways you've consented to and improve our understanding of you. With just weeks to go until Stagecoach South West introduces its new bus timetable, Devon County Council (DCC) has reassured people that subsidised services 'surrendered' by the operator will. At High Street stops the service numbers are shown on shelter roofs, rather than flags. BBC Gardeners World presenter Joe Swift who will be visiting the show on the Morning of Friday 19th May. The spotlight will shine brightly and musically on the Crafts & Gardens Marquee this year at Devon County Show. Mr Allan lost control of the bus when he tried to retrieve the coat when it blew out of the window. An accident involving a double-decker bus driven by a 19-year-old driver, injuring 37 passengers, 10 seriously, has led to the licence held by Stagecoach Devon, trading as Stagecoach South West, being cut from 475 to 427 vehicles by Traffic Commissioner (TC) Kevin Rooney. Responsibilities for providing information at bus stops vary. This is a limited stop coach service between Plymouth and Bristol which serves places such as Exeter, Taunton and Bristol Airport.[28]. If you're looking to travel longer distances, go to megabus. 8435. Stagecoach was a significant transport operation and had within its resources the ability to check the law rather than rely on an officials letter relating to a different and very specific potential regulatory burden. Stagecoach Devon's fleet was mostly cascades from other areas. A public consultation on a DEVON, CORNWALL & ISLES OF SCILLY CLIMATE ADAPTATION PLAN which will attempt to minimise the impact of climate change on the South West peninsula will be held from 8 May before a final version is adopted during the autumn, four and a half years after Devon County Council convened the Devon Climate Emergency Response Group to act now to tackle [the] climate emergency. The second letter from Cllr Davis to the Commissioner followed a report on Devon bus services to the councils Cabinet in July. In that respect, it was reasonable that an operator had regard to it. To see the full list of services Stagecoach has notified DCC it is changing and will no longer operate, please click here. [19][20], In May 2007 Cooks Coaches of Wellington was purchased by Stagecoach with 60 buses. He had not had familiarisation training for the route. This can include revoking or suspending the operator licence, reducing the number of vehicles that the company is allowed to operate, disqualifying the company or its directors from holding a licence in the future and issuing a formal warning. At the same time, G services are not shown on the electronic real-time departure screens in the High Street and Fore Street. There was no crash barrier. A spokesperson for DCC said: "DCC has been successful in reinstating surrendered services while broadly maintaining frequency and capacity. Free delivery for many products! Work at MARSH BARTON RAILWAY STATION is now complete but an opening date will not be set until regulatory approval for its use is granted. Bus services were deregulated by the Transport Act 1985. However, in the current climate of driver shortages, it is not always possible to commission a 'like for like' replacement.". The future of Stagecoach relies on supporting our country's young people. Then you will LOVE Devon County Show. There was initial training followed by vehicle and route coaching, all supported by mentoring. The building is currently owned by property developer Grenadier, part of the Oxygen House group of companies which is also responsible for Exeter City Futures. As always you can unsubscribe at any time. He also said that the companys app was generally effective at providing service information particularly via its live maps though problems remained with data accuracy which were being addressed. It appeared that there was pressure to deal with a driver shortage, so corners were cut. The route in question was in excess of 50km and drivers under 21 were disqualified from driving routes in-service of that length. [8], An experimental high-frequency service using 22 minibuses was introduced in Exeter on 27 February 1984. Passenger numbers are not high, the main users being residents of the Polsloe area and the Shillhay estate by the river. The committee blamed service cuts, cancellations without notice, lack of real-time information, lack of zero-emission buses, the disappointing level of government funding, and the driver shortage. A single spill at Kilmington led to the deaths of thousands of fish in the River Axe, including protected species. Early bird tickets now available Kids go free on Saturday* *two under 16s with a full paying adult Buy Tickets now Plan Your Visit What's On Day Planner See you there!!!! Plans to redevelop the derelict COWLEY BRIDGE ROAD Johnsons cleaners site to provide a total of 350 beds of student accommodation in four blocks up to six storeys tall have been submitted for approval by the city council. [1] In 1922, Torquay Tramways purchased the company, although it was operated as a subsidiary of the National Electric Construction Company (NECC) and the tramway company's motor buses were transferred to Devon General. PINHOE COMMUNITY HUB has resubmitted its application for a new building at Station Road playing fields following the lapse of the previous permission, granted three years ago. routeone 2021 | Powered by Diversified Business Communications UK Ltd, Double-decker accident leads to licence cut for Stagecoach Devon, Coach consumer research: Embrace negativity, act fast, Who in coaching can predict the next 12 months?, FA Cup Final rail strike to stretch coach availability, Franchising presumption in Labour bus reform plans, Trentbarton driver Dennis Dutton takes a royal detour, Old and new on show at Delaine Heritage Trust day, Stagecoach East Midlands honours Kings coronation with special buses, National Express Mechanical Support (Ford Street, Coventry), National Express Mechanical Support (Acocks Green, Birmingham). Come see Joe in the Craft & Gardens area. [27] The service to Dartmouth has since been replaced by service 92. Where Stagecoach does not serve a particular stop and the route is supported by the county council because it is not commercially viable, as is the case with the G service, Devon County Council supplies and maintains bus stop information. with no local authority control or financial support. Outside the city centre Stagecoach provides information at stops on its own routes at its discretion. Accordingly, Mr Watson said he had focused on attracting drivers to join (or re-join) the company by increasing pay and improving conditions, in particular by reducing evening and weekend work. "We are still finalising the tendered contracts and bus service registration with the Traffic Commissioner, so unfortunately cannot share full details at this time. Census figures also show population increasing at nearly six times rate of job creation over past decade while healthcare, wholesale/retail and teaching make up nearly half of all employment, reflecting low pay and productivity. With Stagecoach, you can download the latest bus times and timetables for all of our routes across the United Kingdom. The Exeter Digest is Exeter Observer's essential free email newsletter. Essential insight in your inbox. The timetable remains the same: six trips at hourly intervals each way between 09:30 and 15:30. On the weekend of the 24/25 September 2016, all engineering for Exeter was moved from Belgrave Road to a new maintenance hub built into the Matford park & ride site on the outskirts of Marsh Barton, Exeter[18], In late October 2018, in Plymouth, Stagecoach took over the majority of Target Travel services throughout the city, as well as re-instating some formerly closed bus-routes. When prompted by the traffic commissioner to offer more, the company also said it would look at speeding up the introduction of planned improvements to real-time service information provision. However, due to nationwide problems recruiting bus drivers and budget constraints, the council has warned not all services will be a 'like for like' replacement. The Exeter Digest - Essential insight in your inbox. Independent, investigative, in the public interest, in the community-owned newspaper it deserves, expressed strong criticisms of its bus services, Enhanced Partnership being put in place as part of the Devon Bus Service Improvement Plan, six geographically-based commissioners in England plus one each for Scotland and Wales, fined 2.15 million and ordered to pay 280,000 costs, fencing off part of the publicly-accessible greenspace, 350 beds of student accommodation in four blocks up to six storeys tall, submitted for approval by the city council, ultra-high density build-to-rent development, response to Environment Agency flood risk objections, consulting on its draft Water Resources Management Plan. Private-hire coach operators are likely to be booked close to capacity on 3 June with news that a rail strike will take place on routeone magazine is the indispensable resource for professional UK coach, bus and minibus operators.

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