In urban lofts with smaller floor plans, consider a versatile kitchen island. I'd estimate it's a tier below Pottery Barn in the construction of most items. We received a replacement table last year from CB2 b/c of quality issues with new directions on how to care for it. "I asked. " They have many floor associates around to help you that you can ask. She went over and beyond to help me with my purchases. We've made several purchases and the employees seem happy to go above and beyond to make sure you're getting what you came for. WTF! Prefer a bed in the guest room? Consent is not a condition of any Thanks, CB2! Besides getting numerous deliveries months apart I later went into CB2 to ask if they had any recommendations how to keep the couch from sliding apart on hardwood floors. I love Crate and Barrel and I can't fault them too much for the lack of knowledge that their employees seemingly possess, but don't lie about things if you don't know and/or you just want to end a chat. She was patient and helpful and it didn't hurt that she has a lovely demeanor. Had delivery issues. Or, if statement pieces are more your thing, look for unique furniture featuring playful details, sure to be the talk of the town (or at least your next dinner party). The designs are modern and fun but not pretentious or overly cute. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. It is definitely not what I had pictured it would be. But for the sit, read, relaxation unharrased, it gets four stars. And thanks for making the best out of an embarrassing situation because the looks I got from other shoppers, you'd think I shot someone. This seemed faster than ordering online and shipping so I made the purchase in-store. CB2. The staff is nice and helpful. At Chairish, we handle the payment between buyers and sellers and handle all of the shipping and logistics. parking, and the door for pick ups is right there, mere feet away from where you park. High style at affordable prices. Not "Once" was I asked was I looking for anything in particular or did I Need Assistance at all!! I explained to a sales associate there what had happened (specifically that I had dropped it out of its packaging and that the shattering was my fault) and they said that they could just take it back as a return and give me a new one for free. She didn't. Looking for used Crate and Barrel furniture? Take 30% Off at CB2 Get furniture, decor, and more at CB2 and save 30% on your purchase by using this coupon when you check out CODE M30 Show Coupon Code 20% OFF Up to 20% off on select Outdoor Furniture PROMO Get this deal 20% OFF Get Extra 20% Off Select Items with Promo Code Get an extra 20% discount on select items. The staff were pleasant, although not terribly efficient; I wouldn't come here unless you had time to browse and wait to be rung up. $317. Kita, Adrienne & Sharon are all amazing & super attentive. I have had a couple of glitches in my delivered furniture pieces with CB2 previously , but with good customer service , that was all in the past and which made me come to them again . It's a story of the men and women who bargain hard and keep costs low to get you the best values for the money. Dining room table arrived without legs because the legs were never ordered. Think about that when you are considering buying something from them. There is a serious lack of customer service. CB2 dining chairs range from $90 to $900 and match their dining table options in uniqueness of design. It only came with a table top and four legs. Anyway, fast forward to finding the glassware. I feel welcome and not like an outsider if I don't make a purchase. If you see items in the store you like, check and make sure it's a stocked item BEFORE you make a purchase. Some customers did mention problems with assembly, though. The 15 Best Furniture And Decor Pieces To Buy From CB2's Winter Sale. Box after box was damaged. Omg , so I had the worst experience with the customer service person named " TOMMY " at their union square location. I guess they have that tied up in a neat little bow don't they? 3rd time, I told them I was moving and needed to switch delivery address. I look forward to going back during the work week! I love the store and have literally re-decorated my entire house with their stuff. They do have parking and it's on a convenient location. We love everything we've gotten so far. Sometimes it says we have one but it's actually for the item that's on display Me: (after I've lost my patience!) You can't go wrong with CB2! Now, I live in the Bay Area and should my bank suspect its fraud, my card just declines the transaction. When it arrived, I received daily emails reminding me I had 14 days to pick it up. I went to sought out help and the lady finally comes over to help, then someone else asks her a question about a set (which was probably a large purchase) so she leaves me standing there. They fix my bill and she hands it and says "here you go". In a nutshell - STAY AWAY FROM THIS PLACE! One detail I didn't even notice until they left was they took their shoes off before the walked into my place. I adore CB2! I loaded the smashed mirror in the car, planning to just bring it in, ask them to dispose of it, and purchase a new one. Now all but two of the eight leg sliders have fallen off. Which took my order FOREVER to arrive. The minimalist style furniture is not to my taste. She then went above and beyond by calling me back with advising me of the order #'s and when I should expect the items. A shout-out to Martice for the excellent customer service. Disaster delivery for just a coffee table. They definitely do not seem very motivated. The old LIncoln location was more focused on crazy clock and bathroom knick knacks than serious furniture. While picking up the boxes, no one working informed me that the last box was backordered. Grab a used Crate & Barrel headboard or bed in fabric or wood to give your bedroom a crowning touch. The reason I am giving 3 stars instead of 1 is because a sweet lady ( I didn't get her name) Immediately rushed to me as I got off the elevator on the first floor, and carried my box all the way to the entrance. $52.95. The couch arrived but it's not the same quality or feel as the one from the store. I've never shopped for anything where I've waited as long as you will with CB2. Besides wanting every area rug in the place (neutral with awesome patterns), I also have my eyes on the Bodum juicer they're selling for $39.95 which is $20 more at Kitchen Window! 0 stars. Final Sale. Also we clearly asked if we could use a coupon on a sale item and Sidney said yes, but changed his mind when the transaction wouldn't go through. We've been very happy with all the furniture we've bought from them. The call was painless and I am excited to get my items shortly! A brand new furniture store in Cherry Creek. All furniture look pretty good, so I decided to buy some here. The sales reps are awesome!!! Some things can be expensive, like a sectional couch, but it's also at the going rate of good quality furniture. Crate & Barrel bed frames are what sweet dreams are made of. Initially I dismissed CB2 as Crate & Barrel's version of IKEA. The delivery day comes around and we get a call from our building that the delivery drivers are downstairs. You'll find older offerings from well-known brands, including DWR, West Elm, and CB2, as well as lovingly restored vintage finds from top designers. Well 48 hours was a week ago and this couch and lack of follow through with crate and barrel is a major disappointment. One of the employees was looking at a book at checkout when we found him and acted like it was an imposition that we interrupted whatever he was doing so he could help us. The company takes great pride in craftsmanship and pays particular attention to design, the choice of materials to make its products and the . I have received nothing but stellar customer service. Not friendly, luckily crate and Barrel has many locations and puts out quality product. Furniture Starting at $199 Shop All (157) Shinola Runwell Wood Frame Sofa Clearance $1,999.97 reg. Calls me back later saying they made a mistake and the order description was misconfigured. Just browse through the "Free Shipping" category in the sale section. Around May 18 I get a message saying, your table will not be delivered. I always had to shop online and prayed for the day a store in Miami opened. Went to buy some glassware and saw there was a discount sign outside. You can return the Artemis Rectangle Dining Table, but there would be a 25% usage fee. I could not believe it took more than 12 weeks to make a couch so cheap. Afterwards, we compared prices to a similar pillow cover at Anthropologie and it was $300! It's in stock, no need to order it!!!! A woman comes over and starts tapping at her ipad to try to determine the price. The loud music is a distraction. Ships free. So annoyed right now! I left. At no point did she make eye contact, say "I apologize", nothing. CB2 is Crate & Barrel's more affordable furniture and home brand, with a focus on their online storefront. Don't waste your time or money. The salespeople are always very helpful with any questions or concerns you might have. They have been nothing but friendly to me and help me figure out what I'm looking for every time I go in there. Ordering in store made the situation no easier. They have parking in the rear underground parking lot off a side street. MAJOR FAIL for CB2 and the CB2 staff at the (1730 4th St location.) ***Update Number 2*** I have followed through with my end, contacting Crate and Barrel's customer service providing all details, they told me since it was an in store purchase that the store would contact me within 48 hours. The guy there helped for a while then ran off to a bigger purchase, i gave up and left. Placed an order over the phone two days ago for a Go Cart three shelf unit with Xavier. My husband and I went in to buy a console table. When we got there which is only a week away from our original return period I didnt think this company would be such a stickler when we purchased a lot of items from them in the past. Shop with us to discover Cb2 furniture from past seasons' collections, including sofas, tables, lighting. Look no further for fun, trendy furniture! There is something to appreciate about balance in design and use. I'm actually in the market to spend a fair amount refreshing some living room furniture so I'm shopping around. We were then able to find a few more things that have really made our home feel even cozier. We were the only customers in the store. Give all your stuff a place of its own with trendy storage furniture. If you are buying in cb2, be prepared to tolerate their worst quality and waste a lot of time dealing with the problems. Hello! The representative said everything was ready to be picked up. Annoying as hell for me because I did NOT want my boyfriend installing these himself on a $3,000 couch (thanks for stressing this night shift RN out at work, CB2). I finally just left because I couldn't handle being glared at anymore and I even had a few items that I was debating purchasing. Holden 2-Piece L-Shaped Grey Tufted Sectional with Right Chaise. People are friendly and willing to help. They got me with Dean and Deluca hot chocolate. AGAIN, I had to speak up and say I was in a hurry and to please help make the transaction go faster, and to find the items that she could not scan in. First round, hardware was forgotten. In fact, Crate & Barrel rugs are so versatile that even a novice will have an easy time syncing them up with furniture. Cassidy, Studio For someone who shops here on a weekly basis I am sad to review a one star. CB2 get it together and please hire a team that actually feels motivated to help out their customers, and justify shopping at CB2 rather than the many other trendy home furnishing stores in the city. This table was the only item in the store that did not resemble furniture in many other mid priced stores. I asked the bolts to be made available as soon as possible, preferable within a day or two and the manager said we would need to wait for couple of days while they order the parts, so I suggest manager to check if they have another table in store and do a replacement. I had my wedding registry here and received almost everything I wanted, minus 2 items. They ended up being fairly inexpensive on sale for the price, super chic, modern and comfy. My wife and I have stopped by this store in Georgetown for years and it's always been a good experience. Turns out the delivery team forgot to bring and install the piece that holds it all together. First of all, I love the store. Both times the delivery guys were very professional and made sure I knew which items I was receiving. Deck out your eating area with contemporary dining furniture. May all benefit! I love this store and every time I walk in I feel like I want to buy everything. Love this store! I have yet to have to return anything, but so far the purchasing process has been easy, I love the design and I find that items are well made. Here at Chairish, we help consignors and designers offload their used Cb2 furniture to support a sustainably chic planet. Suite 69473 We've recently updated the Chairish, Inc. Even if you don't have a dedicated at-home office, carving out a corner of the living room for a classy desk can be a real productivity booster. are fair to somewhat expensive depending on the particular piece. Then when we did return the item (within 30 days) we were charged a restocking fee. purchase. Every step of the way I had to come up with what the store could possibly do to fix it for me but people I talked to were just so unwilling to help. It's a blast from the past with a taste of now to spice it up. Wow. In terms of customer satisfaction, most customers like CB2's selection, but there were some complaints about durability and delivery. After leaving with my purchase I checked online and the terms/conditions do not state an expiration date for the reward. The associate was unapologetic and rude over the phone. When I moved to Arlington and began purchasing home goods I immediately thought CB2. I like CB2 a lot, a Great selection of modern and contemporary furniture and accessories, with clean designs and occasionally a quirky twist for unique addition to any home. Thank you JC! Then once it checks back into the warehouse, the remaining credit will go onto a shop card (of this can be emailed to you, as well). Ordered several pieces for my new condo. She was phenomenal but I felt like everyone else at the time were busy and distracted (again a busy Saturday night). While the makeshift fixtures didnt stick, the name didas did Crate & Barrels cool, modern take on home dcor basics. Will definitely shop here again! I wish I could move in! They offered to refund all my money and I lept at the chance!

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