Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. I have also tried phoning on two occasions but gave up after 20 minutes on hold. - See 3,323 traveller reviews, 851 candid photos, and great deals for Plymouth, UK, at Tripadvisor. Im not the organiser so will wait to see what happens. I have been unable to locate your booking to record this compliment for the crew. Forget it, their response is that " we'll send you a voucher". Instead you canBook with Confidenceknowing that you can amend your travel dates without incurring an amendment fee during 2022. I'll be sure to forward your compliments on!Looking forward to welcoming you on-board later this year.Kind regards,JamesBrittany Ferries. Call 0330 159 7000. All Discounts Live And Tested.A discount code is important for you to get your money off. Terms and Conditions & Privacy Policy, If there is a P&O account linked to this email address, we'll send over a link to reset your password, Enter the email address associated with your account, and we will email you your booking reference, If there is a P&O account linked to this email address, we'll send over your booking reference. Frustrated by lack on eating facilities aboard and their limited opening hours. It goes against our guidelines to offer incentives for reviews. I'm pleased to read that you enjoy our Plymouth - Roscoff route, and we are looking forward to welcoming you on-board again when the services resume in Spring.Best regards,JamesBrittany Ferries. Hello 'Maps823647'I am sorry to read that your sailing was affected by the suspension of our services due to the COVID-19 pandemic. not very good. Great to be able to take dog and car load of stuff to Spain. Our original booking made in January for April was cancelled by the ferry company. Many travel insurers offer savings on customers premiums by treating cancellation and curtailment cover as an exclusion to the policy. Tour operators and travel agents must maintain a register of issued Refund Credit Notes and make such register available to the Commission for Aviation Regulation as instructed by the Commission. By subscribing to their newsletter, you can be the first to learn about their latest product versions of Brittany Ferries, latest designer trends, online and warehouse promo codes of Brittany Ferries. The Package Holidays and Travel Trade Act 1995 gives travellers the right to a refund of all payments where a package holiday is cancelled by the traveller or organiser due to unavoidable and extraordinary circumstances. We do normally get brilliant feedback about our cruise ferries and the ambience on board. BF-CustomerServices, Manager at Brittany Ferries, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC. This leaves us in the position to use this money for planning alternative holidays when the lock-down is lifted. Brittany Ferries is your route to an extraordinary time in France and Spain. In summary, here are the ways you can request a Brittany Ferries refund: Brittany Ferries' limited refund policy can make getting your money back difficult if you've changed your travel plans. According to Aviva (who have stopped selling new policies) it seems you can renew with the existing cover, so Ill be renewing our policy in August to protect against cancellation of flights we have booked for October which may be cancelled after August. I am sorry to hear of your dissatisfaction, we have been extremely busy due to national strikes in France and weather disruptions but we are doing everything we can to answer calls as quickly and efficiently as possible and we do appreciate your patience and understanding.We hope that despite your disappointment you are looking forward to your crossing. I'll be sure to forward this on.We're looking forward to welcoming you back on-board in future.Kind regards,JamesBrittany Ferries, Dear GlynThank you for your review. Great!Well no. Take your cash with you. But what you need to remember is that discount codes of Brittany Ferries does not apply to some of its products in a special promotion period. Seems like Brittany ferries are edging towards a P&O (for those who remember their Portsmouth operation) level of service but not at a reduced price. Brittany Ferries Both Portsmouth and Le Havre are busy port cities with plenty of amenities. Shame you don't have similar prompt resources else where. BRITTANY FERRIES I saw in the news the morning that the Competition and Markets Authority is flexing its muscles on the whole issue of cancellations/refunds so it will be interesting to see where that goes. Ferries leave Britain at around 11 pm and always arrive at 7am ish in France and. This would have pleased passengers caught up in the Brittany Ferries strike but may have ruined the ferry operator financially. The Refund Credit Note are established by the Transport (Tour Operators and Travel Agents) Act 1982 (Disbursements from Fund) Regulations 2021 (SI 105 of 2021). To do this, hold off on booking your Brittany Ferries tickets until the rest of your holiday plans are confirmed. Brittany Ferries Refund If cancellation and curtailment cover for strikes (sometimes called delayed departure and abandonment cover) is included in your policy, and you booked your travel insurance before the date when a planned strike or industrial action was publicly announced, your travel insurance should cover your journey being delayed or cancelled by more than 24 hours. Select the reason for your chargeback, and provide relevant details, including the charge amount, the charge date, a description of the payment, and any files you can upload as evidence. Would like to book a sailing to Bilbao for mid May but cancellations - if you can make sense of the sailing updates - appear to make this something of a gamble. Regards . I'm delighted to hear of your compliments, and I'll be sure to forward this message on to our contact centre team.We hope you have a great weekend, and we look forward to welcoming you on-board in future.Best regards,JamesBrittany Ferries, Difficult to book on line due to bank difficulties called to query what was going on booked via phone straight away by a very helpful call handler, Good afternoon,Thank you for your review - I'm sorry to read that you had problems with payments online, however I'm pleased to read that my colleague Sally was able to assist you with this and confirmed your booking.We're looking forward to welcoming you on-board in the near future.Kind regards,JamesBrittany Ferries. Dear Geoff, Thank you for taking the time to write a review. Bank Routing Number 221283512, Affinity Federal Credit Union Find out how we combat fake reviews. If you registered before September 2020 and are logging in for the first time, please sign in with your email address and new password and we will send an activation link to your registered email address. Ferries Read on a French report that Brittany Ferries will be offering a refund as it seems that there has been Direction with reference to the European Regulations made Officially to them that they were in breach. Good morning HollyThank you for your kind feedback for my colleague Ruby in our contact centre. We will be happy to give you a refund of the remaining balance on your card free of charge, at market rates. Instead you can Book with Confidence knowing that you can amend your travel dates without incurring an amendment fee during 2022. The voucher is valid until the date shown above and may be used as whole or part payment for any ferry crossing or Brittany Ferries' inclusive holiday. If a voucher of monetary value is redeemed for a booking of lesser value than the face value of the voucher, no differential refund can be made. Replacement vouchers will not be issued. Jim I have twice emailed B ferries for help and advice, acknowledged with automated promise of a response within 10 days. Take your cash with you. refund Kind regards Jane DoNotPay can help you complete a chargeback request quickly and easily. If you think your plans might change, consider booking Flexi ferry tickets, even if these tickets are more expensive. Refund policy From Got to wait long periods to get through by phone.However your telephone representative is always very helpful and pleasant. Save Money With our Brittany Ferries Coupons.It is easy to claim an amazing discount on selected styles at Brittany Ferries. Save Up to 50% Face Care Items + Extra 10% Off L'Occitane Promo Code. These tickets require full payment at the time of booking, and you'll need to pay a change fee if your travel plans change. If it is an urgent query regarding an upcoming booking, our call wait time is under 10 minutes today.Kind regardsJanineBrittany Ferries, My wife and I have booked a ferry trip to Santander on May 1st and pre information insists that an API is completed. French side needs a lot of improvement regards the exit through the cabins. I wasn't happy then but it was very hard to get in contact with anyone to discuss so let it go. If so it would be helpful if clarification could be posted on BFerries website.Hopefully Trustpilot will come to the rescue!Tom Leech, Dear Tom, Thank you for taking the time to write a review. You must check that all countries you will visit on the ship are covered. 18 of us due to fly out to Barcelona for a Stag Party (all sensible and grown men). Itll be interesting to see how much they hike the premium. Its a complaint about their lamentable lack of operators to Revenue impacts the experiences featured on this page, Ferry cancelled without warning : not offering refunds, only travel vouchers. Raymond Smith, who crosses from southern England to northern Spain in his articulated lorry every fortnight, said: I was meant to be on the Brittany Ferries crossing from Portsmouth to Bilbao. Anyone can write a Trustpilot review. The air company have offered us a credit note to be used in the future, but we cannot split it, we all have to travel as a group for it to be used. REFUND Their overnight flight from Portsmouth allows you to arrive in Le Havre early at 08:30, allowing you to stay as long as possible. - See 1,166 traveller reviews, 447 candid photos, and great deals for Portsmouth, UK, at Tripadvisor. A week later (today at time of writing) we then receive a call trying to offer us vouchers again. Contact the company at existing.bookings@brittanyferries.com. My call was not disconnected by my provider. New promotion updated timely.There are thousands of charming goods on Brittany Ferries, select the one you want to buy and use the discount code to enjoy this offer - Brittany Ferries - 20% Service at just 2 days.As you cannot find any lower price products. Harold and Terry Aliffe, who live in Mazarron near Murcia, Spain, and visit England every year, also had their Portsmouth to Bilbao ferry cancelled. Check out what 24,729 people have written so far, and share your own experience.

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