albany park furniture bbb
It was very simple! After that amount of time went by I emailed again and again they got back back to me almost immediately and told me they were having shipping delays and it would be shipped within 10-12 business days and that they will put me on their priority list. My kids have been flopping around on them even though we aren't supposed to flop or jump on furniture. We are not doctors -- if you have a medical condition, please consult your doctor.The makers of Slumber Search also make affiliate commissions from some of these manufacturers to keep the site running. Deliver the rest - I have kids and no furniture so I wanted to get the delivery, would like to have comfortable arrangement. I would definitely recommend. Definitely the most comfortable couch you will ever own! Together they make a beautiful sectional that is perfect for our space. We are thinking about ordering the console piece. Totally recommend!!! Great Job Albany Park! It is scratched and looks terrible in less than a year. My husband cant stop saying how much he loves it! Set up was very easy and we absolutely LOVE our new couch. I am in love with my Park armchair!!!! Its our favorite chair in our living room ! Would definitely recommend! It's cozy and comfy and I feel like I melt into it! The sofa is also very comfortable to sleep on! The ease of assembly is wonderful. This couch is it! Material is super soft and chair is very comfy. It was easy to move into my place and put on the legs. The parts where you have to connect the top portion with the bottom portion is starting to break and you can see the metal. Other than that it's been nice. I typically ignore review requests but felt compelled to share as I was SO happy! After a quick roam around the web, I found a generally positive customer response. Super quality covering, fits my space great and looks amazing. I love my beautiful blue couch. Business Response /* (4000, 18, 2021/06/24) */ BBB has been in contact with Patrick at Park's Furniture to discuss this matter. Soon will order a sectional for my living room. The right arm piece has some puckering at the seam where it wasn't sewn well and the same side had a bracket slightly off which made it harder to slide in (I got it on with some effort) but otherwise it went together quickly. Bad customer service and lies is why small businesses go out of business and why people go to box stores. More firm than soft which I like a lot. It's firm, which I really like, and really comfy. Its beautiful- much nicer than expected and great quality. I initially was worried about the fabric being velvet with my dog, but its durable and the cushion covers come off for washing in the future. It's exactly what we needed and sturdy enough for my 2 teens and 2 dogs! The couch was so simple to put together; I've had some bad IKEA experiences and this was absolutely nothing like that. Such a nice sofa. It would truly be a bummer constantly having to worry about this beautiful couch. I've never purchased furniture that wasn't assembled at delivery. The quality is so great, we ordered a chair to match! Albany Sofa from $1149 . I loved the video instruction manual - the lady in the instruction video is pregnant, and I knew if a pregnant lady could put together this furniture, lazy sedentary me could do it, too. Sit up, Lie down, cuddle or separte this sofa holds it own. Perfect napping couch because it is so comfy!! So far we are very pleased. Love reading on these! My only critique is advertising that the sofa can be easily carried upstairs upon arrival and put together by one person. I was worried about ordering a sofa on-line without being able to try it first, but the reasonable price point, stylish design, and flexibility in seating convinced me to take the leap, and I am so glad we did. I was worried about the box sizes, and rightfully so, they were HUGE. We had to use a drill to get most of the screws in. I was REALLY glad to see that Ethan Allan sofa go out the door after I got my Albany Park sofa. With 3 sophisticated core designs, its selection ranges from classy mid-century to cozy contemporary, offering sectionals, loveseats, armchairs, ottomans, and more. Im 22 weeks along myself, and theres absolutely no way I could have moved the three boxes by myself, and had I tried to assemble the sectional alone, it would have taken me hours - much longer than advertising led me to believe - from start (moving boxes inside and unpacking) to finish. Another great feature, I think I can take it apart if I move again, and move it BY MYSELF! For one the leather kind of looks cheap to me & its definitely more orange than I was expecting, its not very wide & the cushions keep sliding around every-time you get on & off of it. New vegan leather sofa is lit AF. Now we will be finding a place for it. The instructions were pretty straightforward. So easy to put together and amazingly comfortable!!! And if you want it to arrive in 4-6 weeks, you're going to spend 40+ hours in that time frame with representatives from multiple logistics companies, and Edloe Finch. Let me just start off saying that this companys communication has been impeccable. Overall I am very pleased with this purchase and feel that this was the best option for our family for the price and quality compared to other couches we looked at. Check out the picture for size comparison, we are pretty big people (I am 5'8, husband is 6'5) and I was worried this would be too tiny, but its definitely not. I spent months searching and asking people for recommendations and finally stumbled upon the Kova; thank goodness I did! A regular couch would be much easier to put together, but the sectional connectors are really difficult and built with small holes. took care great care of the issue and I am super happy with the purchase! Love that I can flip the cushions and can zip them off for cleaning. 0 complaints so far. I love this chair! It's a beautiful piece on its own but especially against our dark emerald walls. This classy mid-century modern design comes in four shades of materials including blue and olive green velvet along with grey fabric and vegan leather. I have told everyone I know to stay away from Albany Park. I can imagine the ottoman would be the perfect cherry on top as far as comfort goes, it just didnt make sense in our space. It was quite firm when we first got it but its sort of broken in now and softer.. Gorgeous color, lush fabric. Designed for those who arent a fan of sharp angles, you can opt for this soft-looking chair instead. So happy with the couch. It is so comfortable and pretty to look at. NYC apartmentmeasure thrice and hold off on other pieces until this arrives. I struggled a bit to put it together with help from a friend but it didn't take us more than 30 minutes. The pattern so unique and gives a pop of color in our bedroom. It will be absolutely perfect when my new pieces come in! It's also my puppy's new favorite place to curl up. I tracked down the phone number for Albany Park and called to ask why that was. My only regret is that our living room isnt big enough to also have ordered the ottoman. Very happy with our purchase! I love this chair so much this is actually the second one Ive purchased. Great for a movie night! This sofa was just what we were hoping for! In addition to furniture, Albany Park Furniture also sells home accents such as lighting fixtures and rugs. I was really scared it wouldnt come or be damaged in shipping due to other reviews I saw online but it came and its perfect! Not only did it get delivered to the wrong house, it was put in like I signed for it, and i was not notified it was being delivered or given the opportunity to schedule the delivery or check for damage. I've had this couch since June and it's lost a lot of feathers. I have no idea where the rest of my sofa is, but you better believe I was charged for the entire sofa. The ottoman has arrived and seems much cozier than the Park lineup. I will surely keep loving it for years to come. Overall love this loveseat! I was worried it would look fake but its beautiful and easy to clean dog drool off of it and has thus far proved uninteresting to the cats to scratch, but well see if that lasts lol. I highly recommend this company. They sent a parts document and we identified the exact parts. Assembly was kind of a pain. The color is perfect, super comfortable, and easy to put to together. It looks great in my living room and its the first thing people comment on when they walk into my house. Our sofa arrived quickly. It is a quality piece is furniture. Honestly it looks absolutely perfect and Im still happy with my purchase. Shipping was delayed due to the crazy times but the customer service was above and beyond. Looks beautiful and expensive. I'm 5'9 and I still fall asleep on this little space! Its the perfect chair to snuggle up in and very cute. It looks even better than the photos. The steel legs are available in muted gold or matte black. I didn't think it was possible to find the perfect sofa for a living room with all of these separate, distinct styles. I love the look of it! The perfect addition to our bridal suit. Came quickly. Ive had my sofa for 6 months now and I wouldnt change a thing! After shopping in an over-priced showroom, feeling overwhelmed with options and then realizing deliver would take 4-6 weeks, Darryl and Jessica Sharpton set out to simplify the sofa buying process. Really satisfied with my overall experience! I am really happy with my purchase. Great use of space. I love my sectional! It's the epitome of comfort. The seat dimensions seem tailored to the morbidly obese clientele. They are perfectly oversized - one of our 35lb dogs can lay next to me if I move one of the side pillows. Shes jumping up and down on it and already spilled some water that I quickly wiped off. Highly recommend. You guys have a NICE COUCH and I have never heard him comment on any furniture. It now has a bend to it and hope is doesnt snap eventually. Easy to put together & great delivery. What customers are saying: Ive had my Kova sofa for about 5 months now and am really happy with it. We love our Vegan leather Albany sofa. I am loving it! we are very happy with the albany corner sectional! It's so comfy, so easy to put the legs on. I gave it a few months as I thought maybe it would break in, but not, it is like sitting on a bench. P.S. What I ordered was the Beige Kova and what I received was their "upgraded" version which pictures have not been posted to their website. I love that I can reconfigure it as needed. They claimed it was wear and tear! And it was so worth it. I do appreciate the depth of the seating area though, because I dont like oversized cushions as they hurt my back and knees. Very cozy and soft. Very easy to put together. The seat cushions on all items were very firm upon arrival, which I don't mind, and are much softer in the places they have worn in. HOWEVER, the couch is fantastic. Those that mentioned complaints mostly described delivery delays and minor assembly challenges. Its very comfortable and has given us such positive energy just living with us for one day!! Came with the tools needed to put it all together. While I definitely take those into consideration, there are far more positives than negatives here. Overall, HIGHLY recommend for smaller spaces Great couch! Im really happy with it. Highly recommend. We are a family with dogs and a baby so its nice to have something that looks so nice but is also durable and easy to clean. This couch has already seen many naps. Lovely emerald sofa". They go hand in hand. I hope we get a lot of time out of it because the look and functionality is perfect. It's big enough for all of us to watch a movie and put our feet up. So comfortable right out of the box. These chairs were perfect! Really, really happy with it, perfect solution for me, and super cozy, pet friendly during the day too. I don't know if we would order from Albany Park again, and I'm not sure if I'd recommend them to anyone who is going to need their furniture any time soon. Love this sectional. The cons: Some complaints mentioning cushion firmness and delivery delays reported. I love my couch and ottoman. Its also super comfortable. I was a little worried about the size - me and my partner are tall - but I'm very pleased at how roomy and comfortable it is. The pillows are soft and the seat cushion is firm at first but softens with use. I was often ABRUPT or even RUDE, they were never anything short of polite, pleasant and cooperative. On the plus side the fabric is hard wearing and its nice to look at but I was hoping for a comfy chair I could sink into and this isnt it.they need to I,prove the seat cushion and support base. The sectional is beautiful in person. We will be ordering the matching ottoman. this chair and ottoman created the perfect reading corner in our master bedroom. It's HUGE. I LOVE my new couch. Its so spacious and comfortable. All of the products offered by Albany Park . The delivery company was a bit stressful to work with however Albany Park and the sofa did not disappoint! Thank you so much (Arrived pretty quickly). I am so happy with my purchase and when I expand my home in the future, I will continue to shop with Albany Park! Though with its 100% feather blend seat cushions, your guests may stay longer than you planned. We live in an old rowhome with and awkward, tight entry that makes it very difficult to move large pieces of furniture in. We also ordered the Albany Loveseat, and ottoman. It does need to be fluffed weekly to maintain its shape - but I dont mind it. Much more than I expected. All of these numbers come straight from the brand's website: Blinds.com Economy Light Filtering Cellular Shades: 4.7/5 stars based on more than 700 ratings. The couch was also very easy to assemble and came in two boxes that were more manageable than I was expecting! We got rid of our old couch so that we wouldn't have to worry about having the movers transport it and then have to find a bulk trash removal. The sofa sectional is great! We have an announcement to make: We're in love with this loveseat! The companys furniture is ideal for anyone looking for stylish and functional pieces that are comfortable and easy to move. We wanted something big and comfy that our whole family could relax on. And I'm proud it's made in the USA. If you want a sofa that'll fit plenty of people, this leather sectional will do the trick. Needs a couple extra lumbar pillows to be as cozy as it looks. It shipped quickly, was super easy to assemble (and fast if you opt for a power drill instead of the tools provided), and oh so cozy. I decided to buy Albany because the price point was great, the appearance was eye catching, and the business seemed worth a try. Excited to eventually get chairs from Albany Park once we have a bigger place. I must say that I am quite pleased with my purchase. Looks exactly like the photos so style is great. The couch is very cute and very well constructed. However, I feel that the couch cushion is not the most comfortable. Waited a couple months to review, and I love my sofa! It fits perfectly into my one-bedroom apartment and I've even had guests eager to sleep on it when they visit, it's just that comfy! I was looking for the specific caramel color and it was exactly as pictures. Great value too! Would not recommend. A bit firmer than expected but still all in all a great sofa. The material areas where customers describe challenges most are around cushion firmness. Accent Chairs. While the sectional arrived more quickly than most other furniture probably would at this time due to Covid-related delays, shipping did take slightly longer than I hoped. Perfect for reading in the corner by the window. Please put words in instructions. Search. FragilePak was an absolute nightmare. I found a few Albany Park Furniture Reddit threads with positive comments as well, such as this one: I have the Park sofa and ottoman and love them. First is the long seat cushion shows the outline of the padding so it's not as smooth looking as the other cushions, it has 2 humps in it where the stitching is in the padding. Overall, I would recommend the product, with caveats that shipping and assembly might take a little longer than expected, due to the value and because I love and am really happy with the finished product. The sofa arrived on schedule and was easy to assemble by myself. Scratches all over even though I had a cover on it. Great purchase, one customer posted in the Albany Park Kova reviews section. I love this chair. So easy to put together . I can say that Albany Park has the best customer service and I am in love with my new sectional! Delivery was fast, and aside from the packaging being a bit disheveled and smelly (cant help it I live in the Midwest and its winter) it was nothing some fabric odor freshener and airing out didnt immediately fix. You can also find their collections at third-party stores including Amazon, Wayfair, Walmart, and Edloe Finch. Shell kneed, but thank goodness, she has no desire to rip it apart. If you are on the fence dont wait another second. "Love at first sight . Very easy to clean. We love our loveseat, it's been a few months and we couldn't be happier! When we finally got the pieces and tried to assemble the sectional, one of the arms would not slide onto the couch, no matter what we tried. So maybe that hole is attracting the cats. Put it together by myself in no time. The fabric isn't wearing the same way as well as the back cushions or the rest of the couch. I get compliments on every single person who sees them (all ages, dcor tastes, etc). After much research we bought The Kova Pit in charcoal fabric for our basement and two Kova 84 Sofas in olive green velvet for our living room. The delivery was not good, difficult to unpack, difficult to put together. Logistics company called and said cannot deliver because (a) pieces are missing or (b) truck broke down 3. It's not a plush couch, but still very comfortable and the nice part is you can add parts to it as needed. I decided to return my order, the shipping company used by Albany Park picked up the couches on June 28th. Even having taken measurements before buying, I was surprised at how luxurious the depth of the seat feels (it goes "all the way out", no thighs hanging off the couch unsupported). I love my Koyo Velvet armchair. Any tips on how to care for the vegan leather? #3 Kova Collection. From the initial ordering, to putting to couch together, my experience with Albany Park has been easy and perfect! Thanks AP! You wont sink into this couch at all, which is what I prefer to a soft cushion. As for durability Im unsure we will see down the road but it feels great and should have no problems. Not exactly as advertised, but pretty great! Have had several football boys sleep over and has been roomy enough for them. I received many compliments on it. But then, I received an email on the 11th saying the sofa had shipped. You'd have no idea it shipped to us in a box! On their website, there are over 500 reviews for all products with a general rating of 4.5/5 stars. What more could someone ask for. That then became Aug 17. I am already wanting/looking for a new couch within a year. It is exactly as shown on the site - great quality, super comfy, and I love the color! Menu de navigation albany park furniture bbb. Therefore, I went online and rescheduled the delivery day for the next available delivery date. Really hard to find a quality faux leather that doesn't look or feel cheap. I would say STAY AWAY from this sectional. A week or so after we placed our order we thought we would cancel the chair in favor of another that was immediately available from a different retailer. Plus the design is similar to my loveseat. My furniture delivery was ready to be scheduled several weeks early, but I didn't know until I sent an email to Albany asking if they actually do 3rd party delivery, to which they did reply 'yes'. Rust color is beautiful, gives color to the room but is neutral. The chair is beautiful and so soft. For those looking for something unique, they also have you covered with their Ekb Collection, which feature upholstery prints inspired by the vibrance of West Africa.In terms of customer experiences, Albany Park receives high ratings overall, especially for value for the price. So comfy, just what we were looking for aesthetically, and within our budget! Its a little more firm than I was expecting but I really like it and its a beautiful addition to my bedroom. Albany Parks use of high-quality materials also ensures that its furniture will last for years to come, making it a worthwhile investment for customers. It Will Come & Be Beautiful! Its firm but comfortable. I have the Albany Park sectional in green. One down side was I read that the cushions could be flipped if there were to be a stain. I may need to give away this beauty and order the larger size. The green is deep and rich and the quality of the fabric considering the price is high. There were some shipping delays beyond the estimated delivery date, liekly due to COVID, but customer service was great at getting back to me with my questions and concerns. Ordered two of the Albany vegan leather chairs. "we are a small business and sometimes it just takes longer. This sectional far exceeded my expectations. We have a toddler who likes to sit and snack on it, and Ive easily wiped up everything - i.e., vegan butter, dried melted chocolate, and crumbs - with a damp cloth. I did find that couple of the predrilled screws didn't line up perfectly and made me work for it. Then the chair would be perfection. It feels like real leather and looks so much more expensive than it is. Love love love! We are very happy with it. Hoping i will grow to like it, I just hope it holds up but those tiny little legs it sits on has me doubting it. Great buy. Very comfortable, looks great, and is well made cant beat the value! Thank you so much. It's the perfect width for laying down. My brother says its fine to sleep on and I concur. Customer service is phenomenal! All the parts were there but after I assembled it, I realized the size was completely off by up to 3" shorter than the description, both length and depth. Company refuses to do anything. Available in light grey or dark grey, you can add some cream-colored throw blankets to make things even cozier for that big night in. The green velvet is beautiful and soft to the touch. I was sold by the warranty, but honestly I don't think it's even worth the hassle. Designed to be built for snuggly comfort, most customers describe soft and comfortable sofas. Love sofa!!! Soft. Its so useful! Received shipping confirmation message on November 26th. What customers are saying: Love the versatility!
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albany park furniture bbb