Run hot water through the filter in your sink for about 20 seconds. In no event shall Rug Doctors liability exceed the purchase price of the Machine. If your clean water tank is leaking, you can follow the guidelines which are given below: After cleaning the carpet, you wont need to use any carpet stain protection products. Lastly, Remove the Clean Water Tank from the unit and replace it. Check the connections on the back of the machine. HOW DO I GET SERVICE UNDER THIS WARRANTY? Download Float Columns should be checked for debris and rinsed thoroughly after each use. Read full answer 11/16/2021 11:59:11 PM You must hold down the red button whilst walking backwards to activate the spray. This cookie is set by GDPR Cookie Consent plugin. Rug Doctor Portable Spot Cleaner Not Spraying. Sign up for Rug Doctor updates and receive: If you are sending a comment about your Rug Doctor cleaning experience, we may wish to use it for our testimonials section or in any printed materials. If you still see water coming out of the exhaust, repeat this procedure a second time. Use of the Machine for rental voids the Warranty and is not permitted under Federal Law (see UNAUTHORIZED USE statement below). Plus, it has a better-designed pretreat spray feature and an easy-clean brush roll cover. Contact us here! The problem(s) came when we tried to clean the Rug Doctor. Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features. Now try a 5-foot path with the machine. Use your fingers or pliers to pull the hoses off of the pump nozzles. Use coupon code SPOT23 at checkout and get $30 off your purchase of Pet Portable Spot Cleaner*. Do i need to vacuum before carpet cleaning? $30 off Pet Portable Spot Cleaner with code SPOT23 at checkout. Machines using a hand tool with a red handle wont need to remove the grey connector; simply test the hand tool against your hand. It can damage the heck out of your carpets. Rug Doctor will review all the facts involved and advise you as to recommended procedure. For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. Necessary cookies are absolutely essential for the website to function properly. Before you put it back in, put your hand over the hole where the filter came out and turn on your vacuum. If your rug doctors portable spot cleaner is not working or not spraying, this article is for you. Stop and refill the reservoir with hot water and cleaning solution, and dump the dirty water down the drain or toilet. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Ensure the black rubber seal sits flush around the top of the white dirty water tank. Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your Machine. Secondly, keep the spray trigger depressed to ensure a continuous stream of water. Gently tilt the machine back and place a newspaper under the front of the machine. Put the empty white tank back on the machine and reseal the clear dome by pulling the black wire handle up over the top of the dome. Snap up the brass rings, and they will lock the hose into place. Rug Doctor Pro Deep Commercial Carpet Cleaning Machine, Large Red Commercial Grade Carpet Cleaner, CRI Platinum Rated, Includes 48 oz. Rug Doctor will pay the freight charges to return your Machine to you. The replacement pump may not sit as snugly in the rubber mount as the original. If water splashes out of the nozzles like the carpet mode, replace the front pump. Rug Doctor Help Centre Troubleshooting Troubleshooting for Carpet or Upholstery Cleaning Won't spray. If not, it means there may be a problem with the valve in the tool itself. Each pass across the room should overlap the last pass by an inch or two. Find a repair shop near you. Put the empty white tank back on the machine and reseal the clear dome by pulling the black wire handle up over the top of the dome. Plus, the handle folds forward for more convenient storagethough the machine is still quite large and will take up a lot of room in your closet. What Types Of Stains Can Rug Doctor Products Remove? Analytical cookies are used to understand how visitors interact with the website. If you have no spray, this will mean your carpet is dry to touch. If your machine is set to cleaning mode, but still doesn't seem to be picking up water, the next step is to check that it's not empty. on FlexClean Review Guest Blog @thefinchfamilylife, on Cleaning with Twins! With the Rug Doctor Deep Carpet Cleaner, you can keep your floors looking their best even in high-traffic areas. This Warranty does not provide for a refund of the purchase price. Limit 5 per customer. I took the screen off and cleaned it up, put everything back together and it works like new again. Check to see that the dome filter is properly attached. These cookies will be stored in your browser only with your consent. 3. Its dual brush technology and powerful suction allow it to clean and dry carpets more efficiently than the majority of other leading brands, making it an excellent choice for families with children and furry friends. Be sure the machine switch is turned to Carpet, then press down on the red button for 15 to 30 seconds. If your issues arent resolved by watching our guides, please feel free to contact us. Find a repair shop near you. Pull at the terminals, not the wires. Thorough preparation is critical to achieving the best results when cleaning any carpet, but even more so if your floors are very dirty. If a Machine is returned to a Warranty center for repair within thirty (30) days of original purchase, Rug Doctor pays the freight charges both to the Warranty center and back to you. Instruction Manual Troubleshooting Using My Machine Warranty Information User Manual For more information about how to properly use this Rug Doctor machine, download the User Guide by clicking the link below. Rug doctor portable spot cleaner makes life easier compared to the old days. You can safely clean most carpet materials, including nylon and polyester, with a Rug Doctor. Rug Doctor recommends using their products to pretreat stains. For single-pump models (Mighty Pro, X3), if the Rug Doctor does not spray at all, the pump requires replacement. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The Rug Doctor didnt do a great job sucking up pet hairinstead, it mostly got stuck in the suction head or was just left behind in wet clumps. You can change the cleaning mode by using the white rocker switch found on top of the machine. Check to see if the dirty water has accumulated to the point where the tank is full. The grey and black vacuum hose should be in place. Experts recommend deep cleaning your carpets and rugs once per year, and if youre tired of paying for professionals to do the job, you might be eyeing a product like the Rug Doctor Deep Carpet Cleaner. Rug doctor won't spray water I had the same thing happen to mine. After much head-scratching and consulting the manual, we determined that theres no easy way to clean out this area. If there is no suction coming from either the grey hose or the front of the machine, return the machine to the store you hired it from. Rug Doctor X3 Commercial Carpet Cleaner - Large Red Oxy Pro Pack, Exclusive Vibrating Brush Spray Scrub and Extract Embedded Dirt and Grime, 48 oz. HOW DO I GET SERVICE UNDER THIS WARRANTY? Finally, immerse the cleaning head of either hand tool in a bucket of fresh water to finish cleaning it. During the Warranty period, but after the initial thirty (30) days, you will be responsible to pay any freight charges for shipment to the Warranty center for repairs. Make sure the clear dome is sealed onto the white tank properly by ensuring that the black gasket on the clear dome is flush against the clear dome. Rug Doctor Carpet Detergent for carpets and Oxy Fabric Cleaner for upholstery are the products youll need to get started on your cleaning project. We independently evaluate all recommended products and services. Find a repair shop near you. Electronic Solenoid for Dry Steam Control, Stainless Steel 1900w Boiler, 3 Gallon Water Capacity, Multipurpose, Chemical Free, 50 . Remove the grey hose connector that attaches to the hand tool and test for suction using your hand. If there is an in-line diode, disconnect and remove it. *Offer ends 5/4/23, while supplies last. You should feel strong suction. Tug on the hose to make sure it is properly connected. Also make sure there is plenty of water in the lower red tank, then try the machine again. Please consult your Instruction Guide to see the full terms of your Warranty. If the Clean Water Tank is full and the tank is removed from the unit, there may be a small amount of water dripping from the cap as the tube empties. Among the stains that can be removed with Spot & Stain Remover are beer, blood, butter/margarine, chocolate, clay, cocktails, cough syrup, dirt/grass, food coloring/oil, fruit juice, berries, gravy, ketchup, lipstick, make-up, motor grease/oil, permanent marker, red juice, salad dressing, shoe polish, soft drinks, soot, white wine. Rug Doctor gives you, the original purchaser, who retains proof of purchase from Rug Doctor or an authorized Rug Doctor Dealer, this Warranty for your Machine acquired for normal household use (commercial and rental use is excluded). Pull the white tank out and set it aside. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. When you are operating the handle-like trigger on the hand tool, make sure you are able to squeeze it about a of an inch or so. Make sure the power button is positioned to on. To use the upholstery tool, we just had to put the water and suction tubes into their respective holes. Watch the upper white tank and empty as needed to prevent from filling with foam. There is likely a problem in the machine,and you will need to return the machine to the store and exchange it for a different machine to use. This cookie is set by GDPR Cookie Consent plugin. Reply. Then tilt your Rug Doctor back, roll it to the next starting point, and start again. Camryn Rabideau is a freelance writer specializing in decorating and design. If you are using the proper Rug Doctor solutions, make sure the water and solution mixture is in the lower red tank, not the upper white tank. We actually had to go over the rug twice to suck up all the grime that was hiding deep in the carpet. This website uses cookies to improve your experience while you navigate through the website. Use of this Machine with Rug Doctor Trademarks for rental purposes is UNAUTHORIZED and is in violation of U.S.C. When you are finished cleaning, open windows or run a fan to speed the drying time. If the machine never had any power, make sure the switch on the circuit breaker on the back of the machine is in the ON position. Insert the hose into the connector and push the hose until it snaps shut. It could mean that the vacuum motor has moisture inside it. If you are seeing foam enter the clear dome, it indicates an excess foaming problem. Read on to see if it was able to remove tough stains as easily as it claims. The Mighty Pro and the X3 models have one pump , while the Wide Track (WT) model has two identical pumps running in parallel. This Warranty gives you specific legal rights. You may also have other rights that vary from state to state. Snap up the brass rings, and they will lock the hose into place. To Clean Both Carpet and Upholstery, Which Detergent Should You Use? Overall, we think the water tank could definitely be a little bigger, especially considering how much water this machine goes through. Use a mallet to tap the hub cap in place. Pulling on the braided brass or chrome hose gently will reveal whether or not the connection is secure. Empty the bag or canister of your vacuum cleaner and vacuum carpeted floors thoroughly. If you still see water coming out of the exhaust, repeat this procedure a second time. Rug Doctor carpet cleaning machines have been manufactured, tested, and inspected in accordance with Rug Doctors high standards of quality. When The Handheld Motorized Brush Does Not Oscillate Or Move Back And Forth At A Consistent Rate, What Should You Do? Does the area where you have been cleaning feel wet to the touch? However, as carpet cleaners go, this is still on the higher end of the price scale. 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But the manufacturer recommends against using their machine on certain natural fibers. There is likely a problem in the machine, and the machine will have to be looked at by a vacuum repair facility. Rug Doctor is not liable for any consequential or incidental damages of any nature involving the purchase/use of your Machine. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. It may be helpful to temporarily reinstall a screw to hold it in place while you work. This website uses cookies to improve your experience while you navigate through the website. If you are feeling strong suction, replace the filter inside the clear dome. View On Amazon View On Home Depot In This Article Setup Design Performance Stain Removal Additional Features Storage and Cleaning Price Competition Final Verdict Specs Though some stains are almost impossible to remove completely, pretreating helps to improve even the dirtiest carpet. You also have the option to opt-out of these cookies. Only Rug Doctor solutions should be used in the Rug Doctor rental machine to avoid issues. After carrying out these simple checks, the Rug Doctor machine should work as normal. ALL OTHER WARRANTIES WHETHER ORAL OR WRITTEN ARE EXPRESSLY DISCLAIMED. If the white tank is around half full of dirty water, you have simply run out of water in the lower red tank and we'll need to refill the red tank with more water and cleaning solution. To obtain Warranty assistance, please call 1-800-RUG DOCTOR (1-800-784-3628), or email consumer.support@rugdoctor.com. Fill the reservoir with some water, turn the Rug Doctor on to the carpet mode and press the spray button. Rug Doctor carpet cleaning machines have been manufactured, tested, and inspected in accordance with Rug Doctors high standards of quality. The Rug Doctor Wide Track (Machine) is backed by a five (5) year limited warranty (Warranty). Beginning from the bristle end, carefully pull the bottom pan away from the body, to gain access to the pumps. Next, attach the solution line. This cookie is set by GDPR Cookie Consent plugin. It could mean that the vacuum motor has moisture inside it. ALL OTHER WARRANTIES WHETHER ORAL OR WRITTEN ARE EXPRESSLY DISCLAIMED. If you do not hear a loud vacuum sound when the machine is turned on, please see the troubleshooting section for No Power to the Machine. Place a towel behind the exhaust hole. The switch should be in the ON position if it isnt already there. Disconnect the black and gray vacuum hose and connect the gray cuff of the upholstery tool. Securely place the full Clean Water Tank back onto the machine. of Oxy Cleaning Solution. Find a repair shop near you. The cookie is used to store the user consent for the cookies in the category "Other. $75.00 shipping. This Warranty does not provide for a refund of the purchase price. Make sure the machine is plugged into a working outlet and that you hear a loud vacuum noise when the machine is turned on to upholstery. In this case return the machine to the store you hired it from. Empty the tank completely and then fill it with fresh tap water - make sure you don't mix any detergent in at this stage! Mix this in a bucket with the right temperature of water for your type of carpet. Overall, this machine does a good job at its main purpose, but its lack of intuitive, easy-to-use features makes us balk a little at the price tag. Because you have to pull the Rug Doctor backward to operate it and because this stream of liquid is located at the back of the machine, the Super Boost wont reach the front edges of the rug youre cleaning. Make sure you are holding down the red spray button on top of the handle. The cookies is used to store the user consent for the cookies in the category "Necessary". Double-check the Waste Water Tank to ensure that it is securely seated and that it has been properly installed. Cut the zip ties holding the bundle of wires together. Turn the vacuum switch on and see if the machine sucks up the newspaper. With the white tank empty and the clear dome sealed on top, turn on just the vacuum (not activating the brush) and let run for 30 seconds to 1 minute to allow the moisture in the motor to blow out. This cookie is set by GDPR Cookie Consent plugin. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. Place the white recovery tank back and snap the lid down, then check both the vacuum hose and coupler in the back of the machine to make sure theyre securely in place. If it sprays inconsistently, check the spray nozzles for clogs first. How Many Rooms Can Be Cleaned With Rug Doctor Carpet Detergent? Make sure you dont miss a thing. Ensure the dome filter is properly connected. Clean upholstery with your Rug Doctor Mighty Pro X3. Unclip the clear hose from the back of the Rug Doctor. Rug Doctor will pay the freight charges to return your Machine to you. Maybe theyre in wrong though we are hundred percent sure its in how old one came out. Our powerful motorized hand tool quickly penetrates deep into carpets, car interiors, upholstery, and fabrics to remove stains that have set in. Moderate to cool water is best. If dirty water stops entering the upper white tank, the lower tank is empty. The machine will have to be looked at by a vacuum repair facility. Remove the eight 15.1 mm long Phillips machine screws securing the bottom pan. So, keep reading! This cookie is set by GDPR Cookie Consent plugin. Right off the bat, when we went to fill the water tank, we were surprised at how awkward the process was. You can use your upholstery tool on furniture, stairs, mattresses, car mats, car seats and more. Is It Safe to Use Rug Doctor Cleaning Products Around Pets and Small Children? Finally, place the cleaning head of either hand tool into a bucket of clean water. Firstly, Double-check to see that youre pressing the spray trigger. . Repair service for the Portable Spot Cleaner is not provided by Rug Doctor. Shake vigorously and remove any blockages or debris. All of the Warranty terms as expressed above shall apply in all respects, for the original United States purchaser of a Rug Doctor carpet cleaning Machine, who purchases/uses the Machine commercially (not in household use), except the Warranty period for the defects in material or workmanship as well as housing parts for commercial use Machine shall be one (1) year. For best operating efficiency and cleaning use of Rug Doctor products is recommended. Rug Doctor Spot And Stain Scrubber Multi-Purpose Formula; Deep Cleaning Foam Removes Tough Stains; Ideal For Quick Cleanup Of Spots & Spills; Fabric-Safe Scrub Brush, Non Toxic, CRI Certified by Rug Doctor $11.03 Out of Stock Rug Doctor Spot + Pretreat Dual Action Cleaner Spray by Rug Doctor $11.83 Out of Stock Section 1125(a). Put the empty white tank back on the machine and reseal the clear dome by pulling the black wire handle up over the top of the dome. Reply. The only stains that remained steadfast were the mustard and permanent marker.

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