are working on providing alternative solutions such as train tickets as well as meal vouchers, and overnight stays for those affected. 2. Re: Lufthansa website problem 3 years ago Save I am not a techie, so please be kind and clear with instructions! Then gives Reference number. you are informed of the cancellation at least 14 days before departure, you are informed of the cancellation between 14 days and 7 days before departure and your departing flight leaves no more than two hours before the original departure time and/or you arrive no more than four hours after the planned arrival time. 16:05. Please note that your country, service provider and browser information will be displayed next to your comment to better analyze a possible outage. In Chrome, empty cache and hard reload fixes the lufthansa.com problem for me. Follow these steps to perform a network reset: Websites you surf in your browser store cookies, images, and files as a cache to load them faster. on any browser so it does look like an IP related issue. Thank you. Do not have this problem accessing other sites. It has never happened to me on iPhone, Nov 6, 2021 2:25 PM in response to Qwas1097. Safari, Chrome, Firefox) would do when trying to visit the website. You dont need to clear your passwords but need to delete everything else except them. This test we perform simulates what an actual web browser (e.g. Entry regulations You will find the regulations for your destination here after entering your departure and destination airports. Reference # 18.2cf04f17.162350508.36f63246 The airline on whose flight the disruption occurs is responsible for granting your rights. Did you clear your cookies and browsing history? 2 days later I have received no confirmation email for the new date and when I call I am told than it will come but that it is another department so they don"t know why it takes so long. This re-routing shall take place at the earliest opportunity and under comparable conditions. - edited The US version of the site is fine now but I did not check when you reported the issue. . Access denied for SEN guest [on LG flight] at SEN FRA lounge The European Commission also provides a platform for Online Dispute Resolution (ODR). If your journey is of a private nature, then, in the case of flight disputes, you have the right to contact the Schlichtungsstelle fr den ffentlichen Personenverkehr e.V. (SP), Germanys independent arbitration board for public passenger transport that oversees all carriers. Reference #18.55b77568.1661439344.e340036, However, if I connect to the Internet using a Vodafone MiFi device instead of my Virgin router, it connects fine.Any ideas anyone? of more than 3,500 km, the compensation is 75% of the ticket price paid per segment. That reference is an Akamai error code, Akamai are Content Delivery network who provide web solutions. more, You seem to have JavaScript disabled. Subject to available seating, you may, instead, travel to your final destination at a later date/time of your choosing, in which case the costs of meals/refreshments, hotel, and transport between the hotel and airport shall be borne by you. You don't have permission to access "http://www.lufthansa.com/" on this server. you are dissatisfied with the way your concern has been handled or disagree with how your claim has been processed by Lufthansa. 4 years ago. I am bumping this up because the problem persists. Reference #18.cea0d517.1636228294.1d14290f how to fix it?? Re: Access Denied to Lufthansa on 25-08-2022 16:00 Probably your IP address is blocked on the Lufthansa servers, the message is coming from them not VM. This could be relevant too, as it's possible that during the night local to where an (ta && ta.queueForLoad ? They have registered aftera long awaiting but sent me an email asking I call back. 29-08-2022 I travel frequently both domestically and internationally and i can confirm the Lufthansa website still in Oct 2019 has serious problems. Reddit and its partners use cookies and similar technologies to provide you with a better experience. You would need to contact Lufthansa and ask them to get their IT Teams olive this for you. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-115306058', '');}, 'log_autolink_impression');flight in place. Many users reported that they fixed the problem after resetting their browser. I only found out by calling the reservations number to check because of previous problems, then get charged an extra $40 for having to make the booking on the phone. You may do so if you have concerns relating to. We have listed steps to clear the data for a few popular browsers. This includes: meals and refreshments in reasonable relation to the waiting time, possibly hotel accommodation including transport costs, and the opportunity to make two brief telephone calls or to send two faxes or e-mails. We have listed steps for some of the browsers. Reply Feb 25, 18, 6:08 pm # 5 any proposed solutions on the community forums. If you believe that you can raise a justified claim against Lufthansa based on the aforementioned conditions, please refer to "Lufthansa Feedback" or postal. it may have been an issue when you first tried or a caching or network issue from your end. May need to use a telephone! ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-115305458', '');}, 'log_autolink_impression');flights on Lufthansa.com for several days. Server is down. Your real Internet address is hidden when you use VPN, and you browse the Internet anonymously. I also started having the same issue with lufthansa.com over the weekend and ended up buying tickets on swiss.com. Any suggestions, You dont have permission to access on this server. Clear your local DNS cache to make sure that you grab the most recent cache that your ISP has. Recently I've even had a booking confirmed on the phone , received an actual email from Lufthansa reservations with the booking code and then discovered that the booking was dropped from their system despite the money having been OK'd by the credit card company! No idea why, as I have booked many Lufthansa flights from here in the past. In case you don't know the airline booking reference or the ticket number please use the following option to access the online check-in with the booking details received from your travel agency or tour operator. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-97887572', '');}, 'log_autolink_impression');airline websites, they are usually fixed by swapping to a different browser. My Virgin system works fine, but if I try to access Lufthansa.com, I get the following: You don't have permission to access "http://www.lufthansa.com/gb/en/homepage" on this server. However, you are not entitled to compensation as per the EU Regulation if the incident can be attributed to extraordinary circumstances that could not have been avoided by taking all reasonable measures. As I have not received any booking confirmation message from the liners, I just call their costumers center which advises me to come back with credit card transactions number. Thank you. He is always researching new ways to improve the website's user experience and make it easy for people to find the information they need. Please help! You never know if the VPNs IP address assigned to your computer is blacklisted. Whatever the reasons, In this article, you will learn the ways to fix the Access denied on this server error. Buy now or later? Maybe the problem isn't on my end. Your Internet Service Provider (ISP) dynamically assigns your computer a DNS Servers IP address. If I use a VPN it will allow me to use the lufthansa website (although lufthansa doesnt like you logging in with a vpn and doesnt work properly!) Reference #18.53403617.1665450723.5c41893b. Sometimes I have issues with (ta && ta.queueForLoad ? You don't have permission to access "http://mobile.lufthansa.com/rs/revenue?" Perhaps the OP should try clearing the device's cookies/history, using a different device or/and a different browser. For instructions choose your browser : A Domain Name System (DNS) allows a site IP address (192.168.x.x) to be identified with words (*.com) in order to be remembered more easily, like a phonebook for websites. your concern is not already pending before a court or at one point was pending before a court or has been settled. To use our mobile site, please enable JavaScript. If it is, the websites server may have blocked it, and you may encounter the access denied issue. Nothing else worked. booking on lufthansa website and get generic error message, Re: booking on lufthansa website and get generic error message, ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. I am also facing the same issue from 2 days. Apple may provide or recommend responses as a possible solution based on the information What should I do (sigh) - from Poland. Everything worked. The above graph displays service status activity for Lufthansa.com over the last 10 automatic checks. Also, where in the world are you when you say 01:00? Does AA Flight 718 - PHL to FCO have high speed wifi. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 1 (800) 645-3880 :) Posted by joe32F. My old hub was fine but since moving to the HUB4 I get the access denied message. Probably your IP address is blocked on the Lufthansa servers, the message is coming from them not VM. Dear Passenger, If your flight has been cancelled or significantly delayed or if you have been denied boarding on a flight for which you have a confirmed reservation, you are entitled to the rights defined in Regulation (EC) No 261/2004, which entered into force on 17/02/2005. JavaScript is required. Tried many times in 3 different browsers and on their Android App - same issue. Any help or ideas would be greatly appreciated. 10:04 Airline, Airport, and Travel Abbreviations. Just did a dummy booking here in the US and its fine. Thinking it might be a web browser issue I tried booking on, chrome, explorer, safari and firefox but that error still occurs. Toshiba laptop, windows10, firefox. Nov 6, 2021 3:19 PM in response to Killarnee, I can access this website from other devices iphone 7 and my pc. Online check-in information | Lufthansa Just did a dummy booking from the UK with no problems - might be an issue with the Australia version of their website. To use our mobile site, please enable JavaScript. 15:57 25-08-2022 However, I am able to view it on my phone so not too bothered. to passengers whose scheduled flight leaves from an EU Member State or passengers whose scheduled flight is with an EU airline and leaves from a third country to arrive in an EU country, provided that the passengers have not received any compensation or financial support in this third country, only on the condition that you have a confirmed reservation on the flight concerned. The amount of this payment depends on the planned route and the ticket price paid per segment; in the case of flight distances. Reference #18.6b3a2f17.1665417946.4d85f1b3 ". There is something wrong. All postings and use of the content on this site are subject to the. Access Denied You don't have permission to access "http://preview.united.com/web/en-US/apps/reservation/flight/view/default.aspx?" on this server.Reference #18.e51fc917.1519606772.10e4bec Try removing the word "preview.". I have no problem accessing the site using my tablet with the vpn turned on. Click Other troubleshooters in the right section. I have checked across multiple browsers and have been unable to replicate the issue. I recall somebody mentioning this, and by removing the word "preview." the links worked, IIRC. As soon as I try to look up a booking or add a booking to my profile I get this error: You don't have permission to access "http://book.lufthansa.com/lh/dyn/air-lh/servicing/cockpit" on this server. If you are on your organizations computer, an enabled proxy can be the reason behind the error. Cannot view sports retail sites as access is denied? Nothing else worked. It was one of the best and reliable airline websites. Why are airline websites blocking access through Tor? Online check-in | Lufthansa Stop using Chrome if it won't work. You are not entitled to the compensation described above if you are justifiably denied boarding through your own fault, for health or safety-related reasons, or due to missing or insufficient travel documents. You can run it and see if it identifies the issue with the denied access error. To find out more about the Community check out our Getting Started guide, on Jan Skarstein - Hi, I'm getting an "access denied" error - Facebook Book tickets online now and fly out into the world | Lufthansa Your check-in with Lufthansa. Any comments or advise. Killarnee, call This topic has been closed to new posts due to inactivity. Lufthansa website problem - Air Travel Forum - Tripadvisor on iMAC, Safari. I have tried contacting Lufthansa via email and DM on Twitter all to no avail. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-96071630', '');}, 'log_autolink_impression');flights and their offers today on Lufthansa. Do not understand the issue. The error code would indicate that for whatever reason, you have been geographically blocked from accessing the website. For example, it didn't work for me on Chrome, or Firefox, but worked on Safari and Edge - this was tried on both Virgin Media services, and O2 mobile data.Unfortunately, this does seem to be a problem directly associated with Lufthansa, so it may be worth contacting them regarding the issue if it is posing a larger issue.Cheers, New around here? I'm very sorry to hear about the issues you've had in accessing that site. I am trying to go to a website on my iPad and I keep receiving the message Access denied and says You dont have permission to access-gives the website-on this server. It also jumped to another leg, so I kept thinking I was on a different (ta && ta.queueForLoad ? Online check-in Check in conveniently for your next flight from home or the office. Hi Chris, I was nearly to buy ticket to Russia this morning 1 a.m, thought I will definitely do it today and had the same problem, the web-side doesnt work, so you are not alone, have a save journey. Re: Lufthansa website problem 4 years ago Save it may have been an issue when you first tried or a caching or network issue from your end. Proxy creates a channel between your PC and the Internet so that your organizations admin can know which sites you are visiting and monitor the Internet activities. I was able to book a dummy flight and get to the page where one inputs ID and begins the payment process. This is the version of our website addressed to speakers of English in the United States. more. As I have always done. It's as though LH are actively trying to drive customers away or just don't care. Steps to clear the browsing data vary with the web browser you are working with. Airline, Airport, and Travel Abbreviations. Try contacting them. Dear Passenger, It is best to contact Miles and More via telephone. on 23:43. You may wish to try again at a later time. If your flight has been cancelled or significantly delayed or if you have been denied boarding on a flight for which you have a confirmed reservation, you are entitled to the rights defined in Regulation (EC) No 261/2004, which entered into force on 17/02/2005. 125, 200, or 300. on this server. Access to the website was denied on both when using Firefox unless I conected via my Vodafone MiFi device. 25-08-2022 while accessing a specific website, it displays you dont have permission to access on this server. I just set up a flight on Lufthansa.com without any issues. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. FlyerTalk - The world's most popular frequent flyer community . ntlworld email has been hacked and access has been denied. The problem is then that you don't know they have done this unless you phone their booking res number. Anyone found the same? We have compiled a list of 7 fixes you can apply when encountering this error. more. Reference #18.25fa3b17.1650501253.323c453 Can not access Home Depot web site Windows 10 up to date. Thank you for your post. Can someone please provide a solution. I tried via kayak& lufthansa.com using both chrome and another browser. . Next day problem resolved sitenow works This thread is locked. However, it can sometimes fail to resolve the website address. This topic has been automatically closed due to a period of inactivity. We have tried pinging Lufthansa website using our server and the website returned the above results. Was able to open the site with the Edge browser app on my phone. ago What country are you in? For travel agents | Lufthansa If the site is UP but you cant access the page, try one of the below solutions: Force a full refresh for the site. Last checked 53 secs ago. Just drag the text your bookmarks bar : Down Right Now? Cookie Notice Doch wenn ich jetzt die URL von Lufthansa im Browser eingebe kommt: Access Denied Additional services Resetting will revert any changes made to the browser settings to the defaults. Thanks all and have an awesome day! You can run it and see if it identifies the issue with the denied access error. Your rental car As a Lufthansa customer, enjoy exclusive benefits with our partners. The site can be accessed via the O2 mobile and Zen connections I've tried. Access denied using website - Apple Community Lufthansa Website Problems - Air Travel Forum - Tripadvisor Hope it helps. Lufthansa website problems seem to be fixed now. " Access Denied You don't have permission to access "http://www.lufthansa.com/" on this server. Save. Follow these steps to run the troubleshooter: Performing a Network Reset helps solve many problems with Internet connections. The number for website assistance is 0371 9459320. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. FlyerTalk - The world's most popular frequent flyer community The airline is not required to provide this care if you are responsible for a further delay of your departing flight. The US version of the site is fine now but I did not check when you reported the issue.

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