Also kier is a racist company, if 50 ppl were to apply only English white folks would get selected. We will deal with your concern in an open and honest way. Operative. Our staff will aim to help you make your concerns known to us. Date of experience: 09 February 2022 We appreciate your views and will use them to improve our website. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Dispensation sacks for refuse collection, for larger households or householders with Coal fires. (MASH) The Bridgend Multi-Agency Safeguarding Hub, or MASH, provides safeguarding services from both the . This is because it is better to look into your concerns while the issues are still fresh in everyones mind. . Additional sacks for refuse because you have run out - Must be pre-ordered via the . For example, the Welsh Language Board about services in Welsh. 23 Cemetery Road, Bridgend, CF31 1NA. He sorted everything out for me. We can collect larger household items such as sofas, doors and beds. For example, where you asked for a service and we see straight away that you should have had it, we will offer to provide the service rather than investigate and produce a report. You can report environmental health issues such aspollution,pest control,infectious diseases andfood complaints to Shared Regulatory Services. You can report a damaged or faulty street light online via My Account. We aim to clarify any issues you may be unsure about. ComplaintsLegal and Regulatory ServiceBridgend County Borough CouncilAngel StreetBridgendCF31 4WB. Sign in. For the best experience please use a JavaScript enabled browser. give you regular updates, including telling you whether any developments might change our original estimate. Manchester- Optimum House. If you have requested a missed collection before 12pm they should be collected today. 203469. If your complaint covers more than one body (e.g. After build clean was very poor.Other snags were corrected, but not without reminders.Don't complete your sale until the property is properly finished. Dont forget that you can also keep in touch with us via Facebook, Twitter and Instagram. It may be worth issuing helmets and harnesses for that style of driving and tin openers for all the unlucky road users around him. If you do not want this to happen, it is important that you tell us. This could include files, notes of conversations, letters, e-mails or whatever may be relevant to your particular concern. Age concern, Shelter etc who may be able to assist you. Employees will also be made aware of the need for records of all written complaints, investigations and outcomes, against the councils compliance with the Welsh Language Standards to be retained and to be included and published in the Councils Annual Welsh Language Reporting process. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. Verified Listing. We offer a chargeable service to businesses within Bridgend County Borough. When I went down to point out the laws surrounding noise I was told to f*** off back into my flat.A truly awful company. Email: If it is more serious, we may use someone from elsewhere in the Council or in certain cases we may appoint an independent investigator. Follow. He was professional and patient. The person looking at your complaint will usually need to see the files we hold relevant to your complaint. You will then be given the name of the person responsible for communicating with you while we consider your complaint. When you express your concerns or complain to us, we will usually respond in the way we explain below. Well always be on hand with guidance and support to help you get the results youre looking for. We therefore expect you to be polite and courteous in your dealings with us. Our Senior Management Team considers a summary of all complaints quarterly and is made aware of all serious complaints. 46 Pyle Inn Way, Pyle, Bridgend, CF33 6LP. Click on a service above for more options or click here to look up another property. Refuse service complaint; Report missed collection; . I wouldnt ever buy again. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council Email: Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. If you think a vehicle has been abandoned, you can report this to us online. Chris. Disgrace of a company ! Good pay and work/life balance, good bunch and lads and supervisors. The Bridgend Multi-Agency Safeguarding Hub, or MASH, provides safeguarding services from both the council and our partners across the community in one place. Fill in the online form. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Garden waste collections are available to Bridgend County Borough residents. They make appointments and then do not show up and when they do their workforce make excuse after excuse without being able to solve a single problem. We believe that all complainants have the right to be heard, understood and respected. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Conway House. Submit Review . If we do not succeed in resolving your complaint, you may complain to the Public Services Ombudsman for Wales. kier bridgend complaints. Get started now and lets get this sorted. Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. If you have a concern, raise it with the person you are dealing with. Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, Let us know you've had a happy experience, Let us know you've had an average experience. Please contact the Data Protection Officer, Legal and Regulatory Services, Bridgend County Borough Council, Civic Offices, Angel Street, Bridgend CF31 4WB, tel: 01656 643565 or foi@bridgend.gov.uk. If necessary, we will talk to the staff or others involved and look at our policies and any legal entitlement and guidance. If there is a specific business need a member of the recruitment team will engage with agencies who have signed up to our PSL to ensure all . Snapshot; Why Join Us; 704 . Tel: 01656 643643 You can report a missed waste or recycling collection on the Kier website: Enter your postcode and, when prompted, select your address from the drop-down menu. . Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. If you had to pay for a service yourself, when you should have had one from us, or if you were entitled to funding you did not receive we will usually aim to make good what you have lost. when a legal framework applies and we will then advise you about how to make your concerns known. If we find there is a fault in our systems or the way we do things, we will tell you what it is and how we plan to change things to stop it happening again. Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, Let us know you've had a happy experience, Let us know you've had an average experience, Report faulty/damaged street light online. Click on a service above for more options or click here to look up another property. Resolver can help you send your complaints to Kier. You can ask for a copy of our form from the person with whom you are already in contact. All rights reserved. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. kier were doing work on behalf of BT and dug my drive up, they then decided to fix it by throwing tarmac over which has now come apart, I have been complaining to them for 3 weeks and they keep ignoring me. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643, Bridgend County Borough Council Create a profile and sign up for Job Alerts. Housing Association, NHS) we will usually work with them to decide who should take a lead in dealing with your concerns. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Also kier is a racist company, if 50 ppl were to apply only English white folks would get selected. They employ prisoners from hmp wayland Promising the moon, but loft unsatisfactory work ethics instead. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 Just glad I was never a council tenant who had to rely on them for anything despite the fact that I worked for them. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. I see a lot of ppl complaining about kier. I was picking up my wife, with the kids in the back. You can report a missed recycling or waste collection online via the Kier website. Civic Offices, Angel Street, Bridgend, CF31 4WB, Tel: 01656 643643 You can report highway issues such as blocked drains on public land, potholes, vandalised street furniture and overgrown trees and hedges. Employers / Post Job. Additional sacks for refuse because you have run out - Must be pre-ordered via the Customer . Start of main content. Find opening times for Kier in Maesteg Road, Tondu, Bridgend, CF32 9HZ and check other details as well, such as: phone number, . Dispensation sacks for refuse collection, for larger households or householders with Coal fires. Find out how we combat fake reviews. Click on a service above for more options or click here to look up another property. Email: If there is a simple solution to your problem, we may ask you if you are happy to accept this. If we got it wrong, we will always apologise. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Kier. Learn about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. This policy is also available in Welsh at our public buildings and on our website. Kier House, Windward Drive, Estuary Business Park, Speke, Liverpool L24 8QR 0151 448 5200 N/A. You can be certain that youre talking to the right person at the right time. brian kim, cpa clearvalue tax net worth . You can contact the Ombudsman by: There are also other organisations that consider complaints. I would highly recommend them. We appreciate your views and will use them to improve our website. Occasionally, we might suggest mediation or another method to try to resolve disputes. View our cookie policy here. Tell them that you want us to deal with your concern formally. Reviews from Kier Group employees about working as a Recycling Worker at Kier Group. . Best and worst companies at resolving issues. All they are doing is stealing from hard pressed Houston associations and their tenants who can ill afford this sort of loss. I have contacted Kier on numerous occasions and still had no response .. Complaints Officers can advise on the type and scope of complaints they can consider. We can advise you about such organisations. (In any event, regardless of the circumstances, we will not consider any concerns about matters that took place more than three years ago.). There may have been upsetting or distressing circumstances leading up to a concern or a complaint. We will provide any service youre entitled to which we have failed to deliver. Rating. . Best job I have ever had, wish I had gotten my class 2 license years ago and worked at Kier. Nov 09, 2020. Complete health and safety risk! STAY AWAY from this developer. Here are 8 tips for writing great reviews. We take your concerns and complaints seriously and try to learn from any mistakes weve made. Please place your recycling and waste at your propertys edge by 7am on your collection day. This will be provided for each financial year. Thanks for your interest in the Recycling Operative position. I complained on the way out and the manager of the leisure centre said he was ment to finish by 1 oclock. Where there is a need for significant change, we will develop an action plan setting out what we will do, who will do it and when we plan to do it. 30 Oak Hillside, Broadlands, Bridgend, CF31 5BZ. Bridgend County Borough Council Civic Offices, Angel Street, Bridgend, CF31 4WB. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Resolver is a totally free service that you can use to complain effectively. recyclingandwaste@bridgend.gov.uk, Absorbent Hygiene Products and Nappy collection service request, Additional sacks for refuse because you have run out -. Reviews from Kier Group employees about Kier Group culture, salaries, benefits, work-life balance, management, job security, and more. For information, or to subscribe to any of the following services please contact the Customer Contact Centre on 01656-643643. Click on a service above for more options or click here to look up another property. Email: Cardiff - Conway House. All it took was one call and I had an electrician out within two days. Recruitment Agencies - opportunities at Kier are managed by our internal recruitment team. Unfortunately now getting legal advice to sort it. Typical big company really. Upload your CV. Sometimes, you might be concerned about matters that are not covered by this policy e.g. Kier is a major contractor in the social housing sector, but it seems like it is one of the worst. You can get in touch with our central complaint contact point on tel 01656 643565 if you want to make your complaint over the phone. . If your concern is straightforward, we will usually ask somebody from the service to look into it and get back to you. If we formally investigate your complaint, we will let you know what we have found in keeping with your preferred form of communication. Conway House. Please leave your bags or containers out for collection. He or she will try to resolve it for you there and then. We will tell you who we have asked to look into your concern or complaint. also considers our response to complaints at least twice a year. 1 Kier Group reviews in Bridgend. I am posting my review back.I have contacted Kier Services because one if their collaborator blocked our car and tried to beat my daughter and me I have everything in video and will post on every single social media.The company never apologised, they are cow boys and the world should know that women arent in security when these people are around If the review is deleted I ll post again.Im still fighting to these days for consequences of that shamefull behaviour. 4 Red Oaks, Pencoed, Bridgend, CF35 6LH. have been disadvantaged personally by a service failure or have been treated unfairly. Email: If the member of staff cannot help, they will explain why and you can then ask for a formal investigation. I have now contracted the council to show what they have done. Updated on 24/03/2023 . Sign in. Our. Bullying is common practice as is disability descrimination. A danger zone that was taped off my one of there employees and still not repaired 6/7 months later, absolute shocking service and staff, I was driving along Manston Road this evening 1815ish and had the pleasure of one of your racers (WR20 NWN, Now parked on Ulster road) well within a car length of the back of my vehicle for the entire journey while it is chucking it down. Assisted collection service, for residents unable to present containers for service, Any other services relating to waste and recycling. In times of trouble or distress, some people may act out of character. Bridgend Maesteg Road, Tondu Bridgend CF32 9HZ Cardiff - Conway House Conway House. For the best experience please use a JavaScript enabled browser. If you are experiencing an infestation of Mice, Rats, Bed bugsor Cockroachesat a residential property, we can arrange a free visit from our Pest Control Team. Reviews from Kier Group employees about working as a Truck Driver at Kier Group in Bridgend. See jobs, salaries, employee reviews and more for Bridgend location. Cyngor Bwrdeistref Sirol Pen-y-bont ar Ogwr, We take your concerns and complaints seriously and try to learn from any mistakes weve made. Find out when you can expect your delivery of blue and green bags. Appalling customer service. 30 Oak Hillside, Broadlands, Bridgend, CF31 5BZ. We will aim to resolve concerns as quickly as possible and expect to deal with the vast majority within 20 working days.

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