If you still have questions about your eCoupon, please call Air Canada Reservations at 1 (888) 247-2262. Is there anyone out there that has used their voucher to book a ticket for a person, different from the one on the original ticket. eCoupons are valid only if received from Air Canada, Air Canada Rouge or Air Canada Express (i.e., Sky Regional, Exploits Valley Air Services, and Jazz Aviation LP). I previously requested an Air Canada Travel Voucher but haven't received it yet. How to use AC COVID-19 voucher? - FlyerTalk Forums Seat or travel option purchases for an existing booking: If you purchased a refundable fare or travel option, the portion paid with an eCoupon will be refunded to your original eCoupon if the eCoupon is still active. Vouchers, ACCredit and eCoupons - Air Canada You can redeem eCoupons to purchase a variety of air travel and ancillary services offered by Air Canada, Air Canada Express and Air Canada Rouge operated flights (terms and conditions apply). Unfortunately, because of system limitations, only one (1) form of payment is accepted when purchasing a seat or travel option for an existing booking. seat selection, unaccompanied minor service, pet handling charges, change fees), Toward the purchase of air travel not offered and operated by Air Canada, Air Canada Rouge and Air Canada Express, As a method of payment for mobile bookings or at airports, On board for Air Canada Bistro or duty-free purchases, During any web, mobile or kiosk check-in process to pay for any fees or last-minute upgrades, When booking travel for a group of 10 or more, For hotel bookings, car rentals, and/or travel insurance, Toward the purchase of Air Canada Flight Passes, Air Canada Cargo products and services, Air Canada Maple Leaf Club memberships, To purchase an Air Canada Vacations package (excluding flight-inclusive packages to Mexico and the Caribbean only). If the cost of the ticket being purchased is greater than the value of the ACCredit, the stored value will be depleted to zero value and the difference must be paid with another ACCredit, Gift Card, eGift card or other accepted form of At the airport You and the person to whom you wish to sign over your electronic travel voucher can go together to the airport and purchase a ticket at any Air Canada counter. Report inappropriate content. Until the Air Canada Travel Voucher is fully redeemed, it can be used multiple times, is fully transferable and has no expiry date. The Air Canada Travel Voucher cannot be redeemed at any airport locations, including airport counters or kiosks worldwide. more, You seem to have JavaScript disabled. But I'm sure someone more knowledgeable will be able to confirm, my (ta && ta.queueForLoad ? You followed the procedure to the letter. Best Airline Staff in Canada and North America. Surf a few options and select the desired flight. Anyhow, that was nine weeks ago and I haven't received anything. This is not a theory. Please note that electronic travel vouchers are different than the Air Canada Travel Voucher. Aeroplan. 5. You can check the balance of your ACCredit by calling your local Air Canada Call Centre. Electronic travel vouchers are issued in the form of an email, which are embedded with a 13-digit electronic travel voucher number. Click on it to redeem its price. You'll need to have your 15-digit ACCredit number and corresponsing 4-digit PIN handy. Air travel. After all , what would you do if you took advice from here which turned out to be incorrect and you lost out - would you complaint on the basis that somebody on TripAdvisor said you could? Within the email you receive is your 15-digit eCoupon number and corresponding 4-digit security code (PIN). Electronic vouchers can only be redeemed to cover the base fare of a new flight reservation. Information on scheduled and estimated departure and arrival times, delays and cancellations. Check In Now. Any remaining balance will be reduced to $0.00 and will no longer hold any value. Reply Aug 16, 20, 4:28 pm Any residual value will be automatically renewed every 5 years on the original date of issue. The Air Canada Travel Voucher cannot be redeemed at any airport locations, including airport counters or kiosks worldwide. If your Air Canada Travel Voucher has been lost, stolen, damaged or destroyed, please contact Customer Relations. A user must pay applied taxes and surcharges separately and not be billed with anything else. Air canada no expiry voucher when booked through Expedia - Air Travel Transferrable usually means they can be used by someone other than the named person they were issued to/for, if I remember rightly. For faster credit, redeem your electronic travel voucher when you complete your booking with Air Canada Reservations, your travel agent or at an Air Canada staffed airport (simply provide the voucher number to the agent at the time of booking). Air Canada customers will also have the option of accepting an ACTV or Aeroplan points with a 65% bonus. Air Canada also announced a new policy for all tickets purchased for future travel. Indicates an external site which may not meet accessibility guidelines. Air Canada WiFi - Availability, Cost, And More | creditcardGenius So how do you use your Air Canada Travel Voucher? Your eCoupon expires on the date indicated in the email you received. You can check the balance of your eCoupon online at any time. Air Canada reserves the right, and the ACCredit holder of the ACCredit agrees, that Air Canada may at any time change the present Terms and Conditions or contract with another third party to administer the ACCredit program. "In addition, Air Canada has revised its booking policies for all future travel. You can redeem your travel voucher on their website or call customer service on your next flight booking. Our Customer Support Representatives are available to assist you 24 hours a day, 7 days a week should you have any questions or need clarification on the rules and restrictions of your travel credit. Air Canada is not responsible for any stored value balance if the eCoupon is lost or stolen. Yes, the travel vouchers issued by Air Canada can be transferred to any other person as they are transferable. If you're not a regular Air Canada flyer, or savvy with frequent flyer programs, I think you'd get much more value out of the voucher than miles which will have questionable use for you. Air Canada - Travel Requirements and Regulations If you cant locate the email, please call us at 1-888-247-2262 so that we can assist you. You can use it to buy a ticket from United. Then, that remaining value of $1,849.89 is used to calculate how many Aeroplan miles you get. You may be surprised to hear this, but not all Air Canada flights will have WiFi on board. Air Canada fleet equipped with WiFi. Fares presented on the website are quoted by the Pricing Strategy of travel services, in circumstances like seat availability and demand it can be different. If you have credit attached to a PNR (booking reference) you need to call AC haclabs 2 yr. ago I believe you can use the voucher on the payment page. ACCredits are valid only when received from Air Canada, Air Canada Rouge, or Air Canada Express. Under certain situations, known as a code share, United will sell you a ticket on an Air Canada plane. Never again. My voucher number has 13 digits instead of 15 and starts with 014 instead of 144. If so, you would have received a confirmation email from CustomerCare.ServiceClient@aircanada.ca or actravelvoucher@aircanada.ca with the following subject line: Your Air Canada Travel Voucher has arrived. The annual card fees vary according to the plan you enrol in. How to Cancel a Flight With Air Canada. In order to ensure that delivery information has been entered accurately, we recommend that customers review all details provided. You can cancel your booking within: 2-0 days before departure with no refund or future travel credit. Trying to sell vouchers worth $4k : r/aircanada - Reddit ACCredits are not redeemable for Air Canada Vacations, group travel or Flight Pass purchases. Please respond to the following question: If you received your ACCredit due to a situation covered by the Air Passenger Protection Regulations, your credit does not expire. The branded fare is displayed as either Comfort (CO), Flex (FL) Standard (TG), or Basic (BA) when you purchase the ticket from Air Canada. According to the press release, with today's announcement, Air Canada is extending a refund option to all eligible customers with tickets for travel dates on or after February 1, 2020 and who purchased their ticket before April 13, 2021. The annual card fees vary according to the plan you enrol in. Any taxes and surcharges must be paid separately. eCoupons are issued via email. two members of my family however are planning a trip to canada in 2022. more, You seem to have JavaScript disabled. Air Canada reserves the right to reject any claim for replacement of an eCoupon where there is suspicion of fraud or dishonesty (e.g., altered eCoupon or false request for replacement). These vouchers are not accepted as a payment method when you use the mobile app of Air Canada or use it during self-serve check-in options online. I have been waiting 7 months. Electronic Travel Vouchers: These e-Vouchers can be used for the base fare when you buy a new flight ticket. Additionally, if you have status with Air Canada, you get even more value, because I don't have to pay most of the fees and surcharges that others complain about. Save. Combine multiple gift certificates towards one booking! Air Canada reserves the right to refuse, suspend, hold for review or cancel any eCoupon for which unlawful use is suspected, for eCoupons mistakenly issued in an incorrect denomination, or for any other violation of the present Terms and Conditions. Air Canada eCoupons are fully transferable and should be treated like cash. Im ready to start contacting media and government agencies. 2 years ago. Ive been awaiting my travel voucher for five months, made many calls, been told they were sent on 4th June, didnt receive email now given wifes email and still waiting, has anyone else had this delay ? Make sure you are both carrying valid ID, and dont forget to bring your electronic travel voucher number. I contacted them by email a few times, their phone line is not accessible. You can check the balance of your eCoupon online at any time. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-109071550', '');}, 'log_autolink_impression');airline recently. Please respond to the following question: If you received your ACCredit due to a situation covered by the Air Passenger Protection Regulations, your credit does not expire. (The specific math here is 1,942.39 / 1.05 = 1,849.89.) ACCredits will not be accepted if the number is invalid, has not been activated, has been deactivated, is declined or cannot be found within the system. We suggest you print and keep a copy of your email so you have a written record of your eCoupon number and PIN. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-109071446', '');}, 'log_autolink_impression');airline and ask*! Air Canada - Check-In Information Customers can request a refund online at www.aircanada.com/refund until June 12, 2021. How you apply for a refund depends on how you bought your ticket or vacation package. I was on the phone with him for an hour. Still, now I have the answer so my post on here was successful. ACCredits cannot be sold or bartered; unlawful sale, attempted resale or barter is grounds for seizure and cancellation of the ACCredit without compensation. I havent emailed as I cant find a email address to contact? Furthermore, customers who already opted for an ACTV or Aeroplan points will have the option to exchange them for a refund. How to Redeem or Use Air Canada Travel Voucher? - Flycoair Air Canada Travel Vouchers - Air Travel Forum - Tripadvisor

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