They will: tackle issues for underrepresented and disadvantaged groups and individuals, offer a place to come together, share experiences and facilitate learning and development, help shape and deliver our organisational strategy and policy. Back to top of page Director of Childrens Nursing This world of incident reporting offers the user a warped view on how we operate. The only advice I have is to just get on and do it. This concept at its fundamentals relies on the acknowledgement that things do go right and recognising them when they do . gregory peck unending love. The first is from Dr Nicky Calthorpe, consultant anaesthetist and patient safety lead describing the approach we use at my clinical home The Dudley Group of Hospitals NHS Foundation Trust and the second from my #ProjectA colleague Dan Ralevic, Leading Operations Manager, East of England Ambulance Service. Sadly a lot of the learning from excellent practice is missed. At the momentwerein theinitialphase, which is for ambulance staff. \ xdDjF]e:F*=[H]HrwT[a. EXCELLENCE REPORTING (GREATIX): CREATING A DIFFERENT PARADIGM IN IMPROVING SAFETY AND QUALITY D Sinton 1, G Lewis 1, D Roland 2, 3 Abstract Objectives & Background The NHS safety culture predominantly focuses on negative events with staff being encouraged to report incidents via online tools such as IR1 or Datix. 2 were here. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. GREAT-ix Greatix is our employee recognition scheme. The actions which are valued most by staff, and are the top themes for the GREATix forms, are based around communication, supporting each other and professionalism, as shown by the top ranked themes: "Any member of the Dudley Group Hospitals who sees excellence which they feel should be recognised from either an individual or team, or even a pathway, can fill in a GREATix form: "Where a form has been submitted that has learning to be shared, the patient safety lead and the patient safety champions may ask to undertake an Appreciative Inquiry conversation. Thank you for the opportunity for us toshowcasethis piece of work and if anyone would like more information on setting upGREATix,Immore than happy to share what we have, about it. or phone: 01908 660033. year we received over 2000 Greatix entries showing the good work our staff do. We are unable to assist with parking permits. The Newcastle Upon Tyne Hospitals NHS Foundation Trust hiring Benefits Sarcoma surgery requires the removal of a margin of healthy tissue around the . It's easy! Excellence is perceived differently for everyone but all your opinions count. In the first year of being launched, over 300 GREATixs were submitted and the success has led to a number of changes being made across departments. We have recently been sent over some fantastic feedback from the Greatix Team at The Newcastle upon Tyne Hospitals NHS Foundation Trust, who reported that a 1 0 obj GREATix General Intensive Care Unit - SGUL The main challenges for us were taking the idea from a more static environment, such as a hospital, to a mobile healthcare service while keeping it as simple as possible for staff to use. The link address is: https://www . Here's the version we use. We have now run this event twice and it has become a real highlight in the staff calendar, where new initiatives are developed and our ways of working are challenged so that we continue to provide an excellent level of service for our patients. Asitsa concept, it can be as easy or as complicated as you want to make it. Wellness, Massagen, Meditation, Reiki und alles rund um die Gesundheit erfahren! 30 Sep 2022 20:41:13 . I later asked for their email so I could fwd it - this was their reply. Capturing positive feedback from peersisntnew andImcertainly not the brains behindGREATix, which came from the concept of Learning from Excellence. Greatixes have been submitted and received by many different members of staff including consultants, junior doctors, nurses, domestic and administration staff. Restaurant Maximilian's, Geisenfeld: See unbiased reviews of Restaurant Maximilian's, rated 5 of 5 on Tripadvisor and ranked #9 of 13 restaurants in Geisenfeld. Its about to become part of our mandatory training to help with our understanding of how to provide safer care to patients https://t.co/8dVPtUF67B, Our first GREATix- hopefully more to come. Pferde beim decken mit einer menschlichen frau Mainz Kirchberg (Hunsruck) (Rheinland-Pfalz). Introducing something likeGREATixprovides a method for saying thank you that will help to tackle some of that, and hopefully put a positive light on the hundreds of things that go well rather than the small number thatdont. Submitted forms are themed to help share the learning across the Trust. Even if we know that the purpose of a Datix is to improve a system that isn't working, it's still seen as a negative thing to be Datix'd. So, let's turn the table on Datix and start letting people know when they are awesome. It is aimed to be 'for staff, by staff' to encourage peer-to-peer recognition. PDF Blood Transfusion Newsletter - Newcastle Laboratories Newcastle Hospitals has warned of a major impact on services as nurses in the region continue to strike over pay and conditions. Patient Safety Learning is registered as a charity with the Charity Commission Registration number 1180689. Submit a GREATix, (not just) a DATIX - Fab NHS Stuff Hotels near Stadtpfarrkirche Maria Himmelfahrt, Hotels near (MUC) Franz Josef Strauss Airport. endobj . Long may it continue pic.twitter.com/IzQ1QxN8pp, I submitted an IR2 report but couldnt find the persons name so I put it under their team. At the sametime,I put up a tweet with a video I made with a bit more information on it which seemed to landwell. Members of the Royal College of Nursing (RCN) have joined the . We recently started our migration to Microsoft 365 which gave us more functionality to make things a bit easier. Ultimately we want to use the completion of a #GREATix to share great practice. <> The system is accessible from a Trust computer or from any mobile device via their Trust login (thanks to great work by the Trust IT Team). GREAT-ix is an initiative to allow NHS staff to say thank you to each other and help make their colleagues feel valued and appreciated. His kindness has earned him numerous Greatix reports backed up by phone calls & letters from grateful patients & visitors - a true unsung hero. NHS Lothian GREATix. Seminal papers. I thinkthatsthe brilliant thing aboutGREATix. It needs to have a bit of momentum to showitsnot just a tick box exercise. Western General Hospital, Even if we know that the purpose of a Datix is to improve a system that isn't working, it's still seen as a negative thing to be Datix'd. Numbers have exceeded Datix reports in several months. Does this restaurant offer table service? stream Itsaimed at recognising what is meaningful for you rather than what is seen as expected praise. The main question we have is What did the person do that was great? and a second optional question What could the organisation learn from this?. 3 0 obj % If you do need medical care and it's not life threatening, contact NHS 111 online or your nearest pharmacy. These themes include things like patient experience, patient care and peer support. While GREATix is not a substitute for incident reporting it adds value in a system that is frequently under-resourced. Scottish Ambulance Service | LinkedIn Feel free to get in contact, my email isBen.watson1@nhs.scotor message me on Twitter @BenJWatson86, Note: The term GREATix was coined by Dr David Sinton, after working with Adrian Plunkett who set upthe Learning from Excellence Movement, You need to be a member in order to leave a comment. "There was a plan in my head of how this would happen and what would be required, I would need artwork to present it properly and an IT platform for it to operate on, and then there would be the awareness and publicity for it to take off. Unfortunately this fails to recognise that the vast majority of what we do on a daily basis is good; indeed some of it is excellent. sH1gwv&a_L#5'vXS6CoizB9bV1eceVsra\(mkFt~N7EA"Z1&UwG%nNOnB3+AY The staff awards are our annual way of recognising and celebrating staff achievements from across the Trust. Home :: Northumbria Healthcare NHS Foundation Trust The real benefits on moral and culture still have yet to be realised. So, let's turn the table on Datix and start letting people know when they are awesome. endobj Based at the University Hospitals of Leicester, we serve the educational needs of healthcare practitioners in Acute & Emergency Medicine across the East Midlands, UK. Newcastle Hospitals become first in the UK to use climate-friendly gas and air during labour Newcastle mum, Kaja Gersinska, is the first person in the UK to . The person or team the form is submitted about receive a thank you e mail and details of what the submitter saw which they thought was excellent. Email this page Newcastle Hospitals has warned of a major impact on services as nurses in the region continue to strike over pay and conditions. Greatix is our employee recognition scheme. The accident happened at the junction between John Dobson Street and New Bridge Street West just after . G123(P) Greatix: the first year experience of an excellence reporting Yes - but please ensure they are anonymous . Thanks to the partnership between Newcastle Hospitals and Newcastle University, one of the trials has helped shape a new method of sarcoma surgery, which uses a harmless green dye called ICG (indocyanine green) to illuminate the tumour under a special infrared camera. It made me sad. Note: your question will be posted publicly on the Questions & Answers page. Receiving some great feedback from staff and patients since taking on our secondment https://t.co/vBRDEmgRvks amazing what more manpower and a commitment to patient safety can achieve in a short time! Tripadvisor performs checks on reviews. With a little kick start from trusted allies, we started to recognise others work and soon the concept took off. Realising that there is a big gap, and with it an opportunity, I made several Run-ups at trying to implement some of this work, but as is the case with so many projects, it was overwhelmed by competing pressures and demand and although there was an appetite for it, this was inevitably satisfied with other more pressing fare. Pferde beim decken mit einer menschlichen frau - Issuu Our form is 8 questions, most of which are things like name, station, do you want to remain anonymous etc. PDF QUALITY ACCOUNT EASY READ - Newcastle Hospitals NHS Foundation Trust It is our hope that others can follow our example and develop their own or utilise our system. Most of the details on the form prepopulate with staff details, making it easy to complete. Here are two examples to inspire you. Some of these are outlined below: In May 2017, we launched the Event in the Tent our biggest ever internal engagement event for staff and volunteers of the hospital, providing them with a platform for sharing ideas and building up relationships from across the Trust. When theres so much going on, I know I need to become more intentional in my cheering on of others as it pays so many dividends This browser is not actively supported anymore. It contains three important pieces of information: The nominee gets a personalised certificate to acknowledge their excellence, and the reports are shared throughout the Trust so teams and individuals can learn from each other. Standing Way, Eaglestone, Milton Keynes, MK6 5LD. The form itself is already open to anyone and it can be used butwerecurrently only actively promoting this for Scottish Ambulance Service staff. Initially, it was launched in line with our new intranet site and was mentioned in our Chief Executives weekly bulletin to help to increase awareness while we were getting posters printed forthe stations and offices. Milton Keynes University Hospital. Edinburgh EH4 2XU. The Newcastle upon Tyne Hospitals NHS Foundation Trust QUALITY ACCOUNT EASY READ 2020/21 Unconditionally registered with the CQC since April 2010 . * Yes - and you can publish my name. GREATix is a method of providing positive feedback about your colleagues for the things that mean something to you.

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