Thats the only way we can improve. Select how you want to receive your password reset link. Have the necessary supporting documentation prepared for the application you are submitting. 499 East Sheridan Street Assurance Wireless is a Lifeline Assistance program supported by the federal Universal Service Fund. Check On Your Lifeline Cell Service Application. PDF National Verifier Secure Webpage Document Upload Process The National Verifier Eligibility Check allows Lifeline service providers to connect their online applications with the National Verifier. Any non-ETC broadband provider seeking to qualify for such automatic approval must file an application describing: Providers that file applications certifying to and making necessary demonstrations for the criteria outlined above will receive approval automatically upon filing once the Bureau confirms all required information was submitted. Adapts to you and the way you use your phone, learning your preferences as you go. After submitting your proof of documents, you may have some of these questions: 1 0 obj Additional explanations of these requirements are available in the Provider FCC Approvals Tab of this webpage. Any non-ETC broadband provider seeking to qualify for expedited approval must file an application describing: Provider applications for review must establish a sufficient showing that the provider has met the criteria for expedited review and approval, as outlined above. Both the Bureau and USAC began accepting new Affordable Connectivity Program provider applications and election notices on December 27, 2021 for any new provider that did not participate in the EBB Program or existing participating provider seeking to expand to new jurisdictions for the Affordable Connectivity Program. Our toll-free fax number is 1-855-837-5465. Upload copies of your documents using any of the following methods: Upload Online: Log in to My Q Link to upload your proof. All broadband providers seeking approval should review the Commissions Order to ensure the application contains all necessary information for approval. If your household is eligible, you could receive: Up to a $30/month discount on your internet service How do I know that you received my proof documents? The online application is available at the ServiceNow portal. The following chart displays the errors that require additional information. The federal guidelines of the Lifeline Program require us to verify proof of identity. On November 18, 2021, the Commissions Wireline Competition Bureau issued a Public Notice seeking comment on the rules and administration of the ACP. Complete a Lifeline Household Worksheetif someone else at your address already gets Lifeline. Whats a national verifier id? Explained by Sharing Culture First, set up an account in CORES by creating a username and password. All Rights Reserved. Submit Proof Help Center - Q Link Support Center What do I need to do to complete my application using National Verifier ? Website & Use Terms For expedited approval, the provider should describe: (1) the states or territories in which it plans to participate, (2) the service areas in which the provider has the authority, if needed, to operate in each state but has not been designated an eligible telecommunications carrier, and (3) the certifications and documentation of the providers plan to combat waste, fraud, and abuse. If coordinates are known, write them on the map. 4 0 obj Email: Attach your proof document to an email and send it to documents@qlinkwireless.com. In advance of filing an application, eligible broadband providers should: USAC Election Process for All ACP Participating Providers. Follow the instructions on the page to upload your proof by email or send an email with your proof documents as an attachment to. An ISA is an agreement established between USAC and service providers to document the technical requirements and security components of the interconnections between IT systems. G0Jh)*S=i{n|j*B+)]6 Resolve Application Errors - Universal Service Administrative Company Consumers who are attempting to resolve an error should visit ourACP consumer website. National Verification Form - Fill Out and Sign Printable PDF Template What types of proof of low income do you accept? This is the last step for . If consumers are mailing in documents, they should always include a cover letter with their application ID and name so that USAC can match their documents to their application. Consumers should never submit original copies of their documents. To complete the ISA, please follow the steps below: Step One: Log in to One Portal, continue to NLAD, and access the ISA template under the Reports and Tools section. State Fees. What types of proof of government programs do you accept? 1-800-SafeLink (1-800-723-3546) Broadband providers wishing to participate in the ACP should review the information on this page, and the associated program requirements and procedures set forth in the Releases section to determine how to participate in the ACP. We accept several types of proof oflow income. Because this is a government benefit program, some customers may be required to submit documents showing they are eligible for the Lifeline and ACP. Ask your company for assistance with submitting your proof documentation. Providers that would like to verify household eligibility in the ACP through their own alternative eligibility verification process in addition to or instead of using the Lifeline National Verifier must submit documentation to the Bureau demonstrating how the process safeguards against waste, fraud, and abuse. 2023 Assurance Wireless USA, L.P. All rights reserved. On August 5, 2022, the Commission adopted rules establishing the Affordable Connectivity Outreach Grant Program and the Your Home, Your Internet Pilot Program, which is designed to increase awareness of the ACP, specifically among recipients of federal housing assistance. Fully and accurately complete all fields marked with an asterisk (*). Must show your name or your dependent's name. P.O. You can get the EBB discount on your home Internet or cellphone bill only if you sign up. What proof of Social Security do you accept? Consumers are only allowed one Lifeline benefit per household, not per person. Do Not Sell or Share My Personal Information. Below are various types of TPIV errors that a consumer may receive and documentation needed to resolve the errors. To prove your household income meets the federal poverty guidelines, you will need to upload one of the following documents in the National Verifier: The prior year's state, federal, or tribal tax return. An unexpired drivers license or federal, state, or Tribal identification card, Utility bill (but not a phone bill from the consumers Lifeline provider), Current income statement from an employer, paycheck stub, or W-2, Most recent state, federal, or Tribal tax return, An official letter from a federal, state, or Tribal government/agency, Confirmation from local USPS that the address is a deliverable address. Emergency Broadband Benefit (EBB) is a new benefit that provides unlimited minutes and data to low-income families or those who have been recently laid off or furloughed due to the COVID-19 pandemic. If you have not qualified for ACP How do I upload documents to national verifier? What is the emergency broadband benefit from safelink? Enter your zip code for your state offer: Lifeline service is available in your area, but network coverage may be limited. 2 0 obj You can submit applications and proof documents by mail to the address below. To help consumers resolve specific address errors, see below. Existing ETCs in the jurisdiction can file elections without seeking Bureau approval to participate in the ACP. What proof of ID do you accept? How do I upload or submit proof documents? If you are a person with a disability and need assistance with your Emergency Broadband Benefit application, contact the Emergency Broadband Benefit Support Center at getemergencybroadband.org, via email [emailprotected] or call 833-511-0311. Consumers are only allowed one ACP benefit per household, not per person. The National Verifier is a centralized system established by the FCC and operated by USAC that verifies Lifeline applicants' eligibility and recertifies subscriber eligibility annually. To fulfill its obligation of evaluating provider approval applications, the Bureau reserves its authority to review and evaluate for completeness and accuracy the specific application information submitted as approval process. How do I upload my proof documents by mobile phone? Follow the instructions on that page to download and print your fax cover sheet and to submit your proof by fax. On November 21, 2022, the Commission opened the application window for both the Your Home, Your Internet Program and the Affordable Connectivity Program (ACP) Navigator Pilot Program (collectively, the Affordable Connectivity Pilot Programs). FCC rule change allows more than one free government cell phone per household. Both the Bureau and USAC will begin accepting new Affordable Connectivity Program provider applications and election notices on December 27, 2021 for any new provider that did not participate in the EBB Program or existing participating provider seeking to expand to new jurisdictions for the Affordable Connectivity Program. Please call us first! To submit copies, consumers can: Log in to the National Verifier online portal and upload their copies Visit their participating broadband provider's store location and provide them with copies Mail their copies to this address: ACP Support Center PO Box 7081 London, KY 40742 Log in to complete an order, upload documents, view order status, check usage, refill account or recertify. )e2qt^IXK:Gv[LmqP:,DitftT\$&IYsm{ai-Ai'u(NVlD&&VxyZh\UEH7[u;kZxRuv4M}m wgDS!`8 5:4u %uH@#lu!|`UPlwf8 6 94{ec9{q\6 The National Verifier is a database that validates consumer information to streamline enrollment in federal programs. For approval of an alternative household eligibility verification process, the provider should describe: (1) its alternative process collects the household applicants identifying information and required certifications; (2) the processes it (or a third-party) uses to verify the requested household information, including the applicants identity and eligibility; (3) an explanation of why the providers alternative process will be sufficient to avoid waste, fraud, and abuse; (4) an explanation of how it trains its employees and agents to prevent ineligible enrollments, including enrollments based on fabricated documents; (5) an explanation why does its process is sufficient to prevent waste, fraud, and abuse and why any of the above information is not collected; and, (6) describe why its established program requires approval of an alternative verification process and it is required to explain why it proposes to use an alternative verification process instead of the National Verifier eligibility determinations. California is a part of the National Verifier December 20, 2019 launch group, which soft launched on December 20, 2019, along with the other two NLAD opt-out states (Oregon and Texas). You will be able to use the staging environment for testing purposes without a signed agreement, but a signed ISA is required to establish an API connection with the National Verifier production environment. FAQs endobj Application Documents - Universal Service Administrative Company The Bureau encourages all potential broadband provider applicants review all applicable program requirements and procedures as set forth in the Commissions Order (FCC 22-2) and any subsequent guidance for compliance with the ACPs requirements. Phone Unlocking Any broadband provider wishing to participate in the ACP must reference an FCC Form 477 filing demonstrating it provided broadband service or otherwise demonstrate it provided broadband service through certification and documentation submitted to USAC or the Bureau. [CA] - REAL ID documents stuck on "uploading"? : r/DMV - Reddit How do I upload my proof documents by webcam? USAC will contact consumers to let them know what type of additional information they will need to submit. Please try again later. Copies or pictures should be clear and easy to read, and they should not be dark or blurry. National Verifier (NV) - Universal Service Administrative Company Lifeline Support for Affordable Communications How do I upload my proof documents by webcam? Instructions to help consumers complete the ACP application, Household Worksheet, and Recertification Form are available in English and 9 other languages on our ACP consumer website. If you participate in more than one government program, you only need to upload a copy of proof showing participation in ONE of the programs. The California LifeLine Program (California LifeLine) is a state program that provides discounted home phone and cell phone services to eligible households. National Lifeline Eligibility Verifier - Assurance Wireless Head to the AirTalk Wireless website Step 2: Choose My Service > Check Status or you can directly go to this link by clicking: airtalkwireless.com/check-status/ . Beneficiary and Contributor Audit Program (BCAP), Emergency Broadband Benefit Program (EBBP), Develop Evaluation Criteria & Select Services, Review Your Funding Commitment Letter (FCL), Prepare For Competitive Bidding & Request Services, National Lifeline Accountability Database (NLAD), Representative Accountability Database (RAD). The prior years state, federal, or Tribal tax return, Current income statement from an employer or paycheck stub, A Veterans Administration statement of benefits, A retirement/pension statement of benefits, Unemployment/workers compensation statement of benefit, Federal or Tribal notice letter of participation in General Assistance, Divorce decree, child support award, or other official document containing income information. How do I upload my proof documents by fax? You must register for an FRN in the Commissions Registration System (CORES). More information regarding the election process is available on the USAC webpage at: https://www.usac.org/about/affordable-connectivity-program/participate-in-acp/. When You Breathe In Your Diaphragm Does What. Eligible telecommunications carriers (ETCs) in the states or territories where the ETC is designated can elect to participate in the ACP by filing the appropriate information with USAC and do not need to seek approval from the Bureau. Specific documentation submissions will be prompted, and this includes established programs, alternative eligibility verification processes, ETC designations, authorities to operate. Step Two: Fill out and sign the ISA. Information on how a service provider can integrate the National Verifier into their existing business models is available within theNational Verifier API Specificationsdocument. How do I upload my proof documents by email? expedited applications where the non-ETC provider without an established program demonstrates it provided qualifying broadband service to eligible households. Here's what you need to apply: 1) Government Issued Photo ID or driver's license. To upload your proof documents using a mobile device, follow these steps below: Taking pictures of your documents on your mobile phone is the fastest way to get approved. Show You Qualify - Universal Service Administrative Company Who Can Benefit From Diaphragmatic Breathing? Uploading your proof documents online via desktop is quick and easy! The National Verifier is a system designed to get potential Lifeline customers approved. endobj Lifeline Support Center PO Box 7081 London, KY 40742 Contact your phone or internet company Use It, Don't Lose It, About Us Documents showing proof of participation in a government program. Proof documents are copies of your documents that show you are currently eligible to receive Lifeline service. National Lifeline Eligibility Verifier - Assurance Wireless Find out if you qualify for Assurance Wireless Apply Now Now Assurance Wireless is part of T-Mobile with T-Mobile Network Experience Coverage. We will be expanding to new areas in the future, so please check back with us soon. Choose the Check Status option Then, simply follow the steps below to upload your proofs: Step 1: Head to AirTalk Wireless . f{!h{ jLB})TI v h+{ A household is a group of people who live together and share income and expenses (even if they are not related to each other). Consumers may also apply to the Lifeline program on their own through the NV consumer portal, or by mail. Here are the most common types of proof documents: To see state-specific types of proof,click hereand select your state. The National Verifier, not Appalachian Wireless, determines your eligibility to receive ACP. On November 15, 2021, Congress created the Affordable Connectivity Program, a long-term, $14 billion program, which will replaced the EBB Program. Social Security Number or Tribal ID Number, The name of the government or Tribal agency that issued the document, An issue date within the last 12 months or a future expiration date, Your first and last name or dependents name, To show documentation of income that does not cover a full year, such as current pay stubs, the documentation must cover three months in a row within the past twelve months, Prior years state, federal or Tribal tax return, Current income statement from your employer or a paycheck stub, Veterans Administration statement of benefits, Unemployment or Workers Compensation statement of benefits, Federal or Tribal notice letter of participation in General Assistance, Divorce decree, child support award, or other official document containing income information, Government, military, state, or Tribal ID, Certificate of U.S. What if I am randomly chosen for an Annual Verification Audit? The EBB is a temporary program through which a participating provider can apply discounts to the same service plan on which you receive Lifeline service or a different service plan. The consumers name, or the name of the consumers benefit qualifying person (BQP); The name of the Lifeline-qualifying program, such as SNAP; The government or Tribal program administrator or the managed care organization (MCO) that issued the document; and. and documentation supporting verification of eligibility, and (8) certifications from the household that the information included in the application is true. Receive link by SMS Receive link by Email Reset My Password %PDF-1.5 PO Box 9100 Click the "Open" button after you've selected your file. Your Guide to Lifeline's National Verifier | Get Approved Today I `s 1-888 321-5880, What is Lifeline Identifying information for the applying broadband provider including Legal Entity Name, FRN, Holding Company, DUNS Number, Address and jurisdictions it is seeking approval, Contact information including contact name, phone number and email, A narrative document submitted as an attachment describing how the provider meets the requirements to participate in the ACP, Authorizations to operate in requested jurisdictions, including any ETC designations, If necessary, a narrative document submitted as an attachment describing any alternative household eligibility process the provider is seeking approval meets the requirements for use in the ACP. If youve forgotten your Account PIN/Application ID or havent received your application in the mail yet, you can fill out the information in one of the boxes below to check your status. Once approved by the Bureau, providers will have to file an election to participate in the EBB Program with USAC. The Commission established an expedited process where existing ETCs and other approved providers could elect to participate in the ACP and gain access to the necessary USAC databases being used to administer the EBB Program. SafeLink Wireless Service providers looking for a compiled list of acceptable document examples should visit our acceptable documentation page. In this case, try usingGoogle Chrome. Verify the information you have submitted so far is correct and click "Continue". Consumers looking for information on the Federal Communications Commissions Affordable Connectivity Program should visit fcc.gov/acp. If you need assistance or have any questions related to address changes or the National Verifier, please contact us at [emailprotected] or (800) 234-9473. Box 5040 FCC staff will contact you if additional action or information is needed to process your application. Send Us Your Documents Log in or create a new account to the National Verifier online portal to upload pictures and documents. The Bureau provided interim guidance (DA 21-1524) that to enable the orderly transition of the EBB Program to the Affordable Connectivity Program, the Bureau and USAC stopped accepting EBB Program provider participation applications and election notices on December 20, 2021. Consumers can make copies or take pictures of the documents using a scanner, copy machine, camera, or smartphone. For all states except Texas, customers will submit this information through the National Verifier website. They also need your drivers license, which i had but didn't expect because it wasn't listed as a required document. The API ID(s) they would like to register for National Verifier API production access. You still have to bring in all of the physical papers (I used passport, cable bill, and car reg.). Must Be your documents. For your convenience, we provide a fax cover sheet for you to print out and submit with your proof documents. April 6, 2023 - Public NoticeWCB Announces Final List of Entities Selected for ACP Pilot Programs, March 15, 2023 - Public NoticeFCC Targets Over $7M Toward Affordable Connectivity Program Awareness, March 15, 2023 - Report and OrderFCC Adopts Second Funding Opportunity for ACP Outreach Grant Program, November 23, 2022 - Report & Order/Notice of Proposed RulemakingFCC Creates ACP Transparency Data Collection, November 18, 2022 - Public NoticeWCB Announces Application Window for ACP Pilot Programs, October 11, 2022 - Public NoticeFCC Provides Additional Information Concerning ACP Pilot Programs, October 4, 2022 - OrderFCC Waives USF, Broadband Program Rules in Response to Hurricane Ian, September 30, 2022 - OrderWCB Extends COVID Waivers Impacting Lifeline, ACP Tribal Subscribers, September 22, 2022 - OrderFCC Waives USF, Broadband Program Rules in Response to Hurricane Fiona, August 8, 2022 - Report and OrderFCC Establishes Affordable Connectivity Outreach Grant Program, August 8, 2022 - Report and OrderFCC Creates 'Your Home, Your Internet' Pilot Program, July 15, 2022 - Public DraftEstablishing the Affordable Connectivity Outreach Grant Program, July 15, 2022 - Public DraftLaunching the 'Your Home, Your Internet' Pilot Program, June 14, 2022 - OrderWCB Addresses Petitions for Waiver of ACP Non-Usage Rules, June 8, 2022 - Notice of Proposed RulemakingFCC Proposes Transparency Rules for Affordable Connectivity Program, May 23, 2022 - Public NoticeWCB seeks comments filed, May 18, 2022 - Public NoticeWCB Seeks Comment on NTCA Petition for Waiver of ACP Rules, April 28, 2022 - Public NoticeWCB Seeks Comment on AT&T's Petition for Expedited Waiver of ACP Rules, April 15, 2022 - OrderWCB Addresses Service Providers' Petitions for Waiver of ACP Rules, April 1, 2022 - Public NoticeWCB Seeks Comment on CCA Petition for Waiver of ACP Rules, March 28, 2022 - Public NoticeWCB Seeks Comment on AT&T's Petition for Waiver of ACP Rules, March 23, 2022 - Public NoticeWCB Seeks Comment on USTelecom and Verizon's Petitions for Waiver, March 16, 2022 - ErratumErratum - Affordable Connectivity Program et al, March 11, 2022 - Public NoticeWCB Implements ACP, Lifeline Integrity Measures to Protect Consumers, March 11, 2022 - AdvisoryInspector General Advisory on Providers Deceiving Lifeline Consumers, March 11, 2022 - News ReleaseInspector General Warns of Providers Deceiving Lifeline Consumers, March 3, 2022 - News ReleaseFCC Virtual Event Tour for Affordable Connectivity Program Enrollment, February 14, 2022 - Public NoticeEffective Dates for ACP Rules, Comment Deadlines for FNPRM Announced, February 14, 2022 - News ReleaseOver 10 Million Households Enrolled in Affordable Connectivity Program, January 21, 2022 - Report & Order and Notice of Proposed Rulemaking FCC Releases Rules To Implement Affordable Connectivity Program, January 14, 2022 - News ReleaseFCC Adopts Rules To Implement Affordable Connectivity Program, January 7, 2022 - StatementChair Rosenworcel Debuts Affordable Connectivity Program Draft Rules, January 7, 2022 - Public DraftPublic Draft Rules for the Affordable Connectivity Program, January 6, 2022 - Public NoticeFCC Modifies Ex Parte Rules in Affordable Connectivity Fund Proceeding, December 31, 2021 - News ReleaseFCC Launches Affordable Connectivity Program, December 30, 2021 - OrderFCC Provides Additional Guidance on Affordable Connectivity Program, December 8, 2021 - OrderFCC Issues Further Guidance for Affordable Connectivity Program, November 25, 2021 - OrderWCB Issues Guidance for Transition to Affordable Connectivity Program, November 11, 2021 - Public NoticeFCC Seeks Comment on the New Affordable Connectivity Program.

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