I followed their manual to the letter and Now I know they believe me to be an ignorant and stupid consumer. Home Depot would not cover it and referred us to LG. A few years in I noticed the rusting in the same bleach area that everyone else, is mentioning. Please add us to the class action. It took forever to finally decide & purchase the best washer for us but I guess we were wrong in this case!!!! My washer has rusted around the bleach and detergent fabric softener dispensers really bad. I find using a very mild laundry detergent (I use Earth Breeze) helps and it seems hot water makes it worse. Loose/broken drive belt. Not the consumers.we bought ours in 2012. LG WT5101HV / WT5170HV / WT5170HW Service Manual Please keep me in mind if you find we have a case. There was a similar Samsung washing machine rust class action some months ago. Samsung recalled the washers in 2016, but consumers sued. I am so frustrated!!!!!! i have been through All of their little scenarios!!! Hey Mark, how did you join the class action? My washer has lots of rust!! Even if they sent me a 50% off coupon. Please put me on the list. Consumer Reports had this pair as their top pick for that year which is why we bought them. I called Lg to report this and they ignored me and asked for pictures of the clothing I had baskets of high end expensive items that should have been perfectly fine! Why on earth do they think its ok for a machine, that its job is to USE water, to rust in ony a few years of use? I know the warrantee is long gone. Ruined a new set of sheets and towels. Decided to see if there was a recall and then found this! 02:04. . A low end model runs between $800-$1,000. Top loading LG washer has severe rust around the bleach dispenser area. I had rust before I even had my washer paid for. LG Front Load Washer Repair - Rusted Out Inside-I found out why. LG should replace this washer, but they refuse responsibility. I called Customer Service to find out that there is not a local LG authorized dealer, inspite of the fact that I got their name from the LG website. Most Common Washing Machine Troubleshooting Problems. I am having the same problem but never knew the spots on my clothes was a common problem until i googled it..what to do? Is there any repair that can be done to seal rust area? Ridiculous. The rust is increasing rapidly, at location I can see. How disappointing! What a joke LG! Now we have to spend mo eye on a new washer. LG Waveforce Washing Machine Rusting Top Replacement Save $1000 The rust around the bleach dispenser has stain so many of our items.surprise that the class action suit was dismissed in june 2019. Is it too late to get involved with the class act? GE had just 62,000 recalls. So dissatisfied. We are having the same problems with our LG washing machine. And when or if you do call customer service get the techs name that you spot with and her ID.NO. I dont use bleach. why wont they at least replace the top? Rust on the top corners and the hinges area. How can I do this? At one time or another. This is an ongoing Lg Issue and they know of it and will not fix anyone washer this has been an ongoing issue since 2012 they have just not fixed it because they feel that if you don,t do your homework and research it then thats your job they just want your money i have had two techs come to my home that have said that LG knows of this issue!! Can I join a class action against them? Based on all the comments from other customers, Im guessing Ill hear the same story when they call me back (if they call me back). We do not used bleach, so unsure if what the cause of corrosion. Other Reasons for LG Washer shaking or vibrating includes: Broken Suspension Rings. We do use chlorine bleach products maybe one to two times a month. If cars undercarriages was built like this we would all be in trouble. I also will never buy from them again if they dont come out and fix mine. Do yourself a favor and not deal with aggravation because they dont use the right material in a washer to stop this rusting !! And yes i am dealing with the same issue if everyone that has this issue would take pictures of their rust issue and flood their website with this problem for the consumers who are going to purchase their products and the site where you purchased also pictures to that website you have to hit them in their pockets cause they are not going to repair anything and there is right now a class action suit for the condensers in their lg Refrigerators so i am posting pics on every website that i can find that carries their product as well as calling the BBB here where i live if you cant hurt them one way hurt them Another!!! Ive always cared for my machine and wiped it down after each use and it still rusted. Me too. I bought my LG washer in 2016 thinking I was buying a top of the line washer instead its turning into a rusty piece of junk! Mine has rusted so bad its going to rust through pretty soon. That judge obviously doesnt own an LG washer. This is obviously an example of poor design and quality. This wasnt a cheap washer!!! Bought our pair in 2012. Our Kenmore was 10 years old and still going when we got our LG. Electronics at 800-243-0000 and they are WORTHLESS (not to mention time consuming.as I was on hold for 30 minutes)!!! It gets better. I have since discovered a large area of corrosion on the FRONT of my machine below the top corner where the bleach dispenser is. Any advise is appreciated. LG I want my money back. We noticed it starting in the bleach dispenser a few months after pushing the wash machine. Its starting to get on my towels and clothes. I am calling LG today but am not going to be too hopeful. It is now seriously rusted, not just surface rust. They are ruining clothes and very evident if they are white. You will be purchasing a new one in few years because its rusted!! My LG washer is also rusting around the bleach dispenser and the rust is corroding the whole underside of the top of the machine. Same here, had the top replaced under warranty after les than a year of ownership and the new one is just as bad. Go to the attorneys website Chimicles.com to add your name to the class action lawsuit. I was not able to sand and paint the rim of the machine since it just crumbled away up too high to be a splash guard to the main drum. This is crazy!!!! Mine is also rusting around the bleach dispenser. Unfortunately the tops do not fit properly and the repairman scratched the front housing all the way down to the metal. I am finding it very stressful and that is why I checked this website. The area around the bleach cup is completely rusted out on our otherwise perfect washer! Please review our Affiliate Link Disclosure for more information. Rust in Nearly New LG Washer. The screw on the lid rust also!! I would also like to join this lawsuit . Which I NEVER use. View Complete Recall Details . Over the years is has gotten worse and I am now looking to purchase a new one. Its disgusting. My LG washer top rim started rusting within 3 years of purchase and I was told by LG they didnt cover cosmetic issues with the machine. I have the same question WHY DISMISSED??? My lg washer is rusted where the bleach goes. LGs product import license should be revoked! I spent $1000 on this washer and 7 years later a piece of junk due to excessive rusting! our LG (life isnt good) washer is also rusting out. My husband took it apart and sanded down the rust then repainted it with appliance paint. We havent even reached the 10yr mark yet. I, too, have had this problem, RIGHT AFTER warranty expired. I love the machine in every way except I have a terrible problem with rust, its eating the machine away. I WOYLD LOVE to get money back from LG. My LG washer has a rust problem in the bleach dispenser area as well. If anyone can help in any ways please reply. I am now into the 3rd hour since going at it with my dremel because no matter how much I sprayed air, suctioned with the shop vac, etc, there continued to be huge flakes of rust and literal piles of fine rust dust all around the top of the basket. Samsung models similar to the LG are having the same rusting. I previously had a Maytag that was 20 years oldit never leaked or required any service and it had no rust on it when I gave it to a family that needed a washer and dryer. LG Washing Machines are high efficiency washers designed with features to customize your laundry cycles, power-clean your clothes, and accommodate larger loads to clean comforters, blankets and towels with ease. Both washer and dryer have flakes of white paint coming off ! September 29, 2022 by jai. It was black! Starting to look for a new washer. I lifted the top of the washing machine and the freakin plastic, baby-blue bleach filler fell on the floor. Its nuts. your claim status, claim form or questions about when payments are This LG machine was bought together with a dryer, which still works great, but the washer started to rust after only a few years of use. Rust began showing up about 3-4 years afterward. We have lost cloths, blankets, etc. The lawsuit was dismissed 3 years ago. Rust ), strictly a cosmetic issue NOT covered by warranty. As of this date will not buy other Lh product of this nature. Probably to costly??? This same thing has happened to my washing machine! As soon as I mentioned the class action lawsuit and the many other people having the same issue, she said she would put in a request to have LG come out to repair it at their cost. In my research I found an article stating that these brown flakes are not mold, but iron or manganese oxide. LG does not want to fix it. LG is still top rated by Consumer Reports, but appears to be the front loaders. I thought I was investing in the LG product as one of the best I could buy. And the screw on the top load so disappointed. My washer is also rusting! It is outrageous they will not replace these faulty machines. I bought mine in 2014 lg top loader and it rust around bleach cup also the control board went also in 7 years. LG said it was not covered and a maintenance issue on my part. I have done every thing I know to stop it. When I contacted LG I was told there did not warrant the product for rust and that I was out of warranty. This compromises the washers ordinary purpose, meaning that consumers are allegedly not getting what they paid for. The same thing has happened to my LG that I bought in 2015. Updated on February 24, 2015 L.E. I am just so upset. BUT, Ill be damned if LG disregards me. In the back of my dryer theres a little orange nozzle apparently for the steam option is completely rusted away. I googled and found instructions to simply file away any rust and go over the area with some appliance paint. If Clorox is the problem then their injection system may be the fault. It is rusting where the spray comes out on the final rinse. . Good bye LG. Really?!?!? A company is only as good as their customer service is and theyve done a big FAIL on this. Top Class Actionss website and social media posts use affiliate links. So we will be replacing it. Why was the class action dismissed? Please add me if there is another class-action as there really should be a complete replacement. New machine coming next week- Maytag. They told me it was cosmetic issue and not covered. Its poorly designed, thus LG error.. Lost me as a customer for life, and I will be sure to share my experience with my friends and family! I have the same problem with rust, is there a recall ? No rust is taking over the lid. Rust is all through my clothes. I really hope costco gets informed about it and replace it with some other brand that wount be super expensive as this one and defective. NOPE! Can someone reply to me or make a comment here about what is happening for this situation? I also have a lot of rust around the bleach dispenser. Has anyone been successful in getting LG to replace or repair the issue. How do I get compensated?? We have had to throw clothes away, now pieces of rust are coming off and everything smells like mildew!!! Cant believe there was not a voluntary recall about this defective washer. Any exposed metal in a moist environment will rust, therefore you must prime then seal the area after. Not just bleach dispenser. I will check the underside of the cup to see how bad the rust has spread. I have the same problem with my washing machine but my dryer is messed up as well. And to say that its the owners fault for not drying out the bleach cup area properly is ridiculous! Add to this the fact that without the agitator, the machine does not really clean your clothes. I am upset that the machine is rusted around the bleach insert and the soft er insert. This is truly a manufacturer defect. Why not use water proof screws?? To start, this machine does not even clean our clothes AND the rust that has developed around the bleach dispenser is ridiculous! A work-horse product such as a washing machine shouldnt be expected to be babied. After opening up washer to get a better look, underneath bleach compartment its completely rusted. Id hate to think of a family using it twice as much as us. They said it was not part of my warranty, I would have to pay for the repair. I would like to join a class action suit if another arises. I have owned the machine less lan 4 years. We also have rust problem with our LG washing machine, model LG WT5101H. I am having the same issue with the rusted bleach dispenser. My LG is so rusted around the bleach dispenser that I no longer use it. Issue. For Kenmore or LG washers purchased at Sears or Kmart; toll-free at (888) 812-2935, from 7 a.m. to 7 p.m. CT Monday through Friday, or from 7 a.m. to 6 p.m. CT Saturday, or online at www.sears.com and click on Customer Service Home then Product Recalls in the Product Information section. I was stuck with this issue and what an eye sore. More often than not, rusty stainless appliances are the result of incorrect and overzealous cleaning by owners. I would love for them to pay for eveything that I had to replace. The model and serial numbers are found on the washer's label attached to the inside of the top lid. Weve had our LG washer for 12 years and its deposited rust stains on clothing, most of the top area is rusted, especially around the soap and softener dispenser, we have bits of rust flaking off into the utility tub when it drains, and now some rubber type stuff is flaking off in small bits all over everything. I bought the washer and dryer in July of 2018. I complained, emailed, sent photos for years on end, LG has the worst customer service EVER. I like my machine, but for sure wont purchase this brand again. They promised to call back. The washer itself is a fantastic unit. Date of purchase was April 2018. I have rust on my lid and on my bleach bin. Whats wrong with this company? Do what is right LG!! Actions does not process claims and we cannot advise you on the John A . Do yourself a favor and not deal with aggravation because they dont use the right material in a washer to stop this rusting !! Total rip-off for the price we paid. Read my reply to others on this exact issue that LG KNOWS OF AND TELL ANYONE THAT YOU KNOW THAT ARE THINKING ABOUT BUYING AN LG PRODUCT!! Dont purchase an LG Washer. I work very hard for my money and LG could care less. a Bleach Problem. I wont purchase another LG washer. I will have to purchase a new machine. What junk! I called as soon as I noticed but was told to be careful with bleach. I cant believe that the class action suit was dismissed. This describes my nightmare with the LG washer. If cars undercarriages was built like this we would all be in trouble. No looks like I need a new washer as I dont want the breaking rust falling into my laundry. Already replaced our dishwasher with a Bosch. We spent more thinking we would have it for years with the motor having a 10 year warranty. I am looking into the Samsung washing machines. Same rusting problem around the bleach dispenser with our washer. The plaintiffs say the company denies warranty claims for LG washer rust, calling the problem cosmetic or blaming it on inadequate care by the consumer. DO NOT PURCHASE AN LG CLOTHES WASHER. More Google searching led me to here. The tub clean function helps clean the grime inside the washer tub by soaking, washing, rinsing, and spinning the drum. Its now rusted out not only around the dispenser but spread all over the inside top of the lid and down into the drum. I will NOT purchase another item from LG, EVER! Individual plaintiffs also seek to represent two subclasses for California and Missouri consumers, respectively. Mine is rusting as well, all around the top of the machine. I use my washer for my husbands work clothes. I am disgusted by this. LG is taking advantage of US consumers and the government is allowing this garbage to come into our country. Same issue plus rust at hinge area. Our LG top loading washer started to rust around the bleach dispenser within the first year of owning it. I put nothing in the dispenser yet it fills with water. Can i still join in on the suit. She told me that it would be out of my pocket to have it repaired. Same rusting and rotting of the top of an LG top load washer, model WT5101HV. We paid 899 for the washer & 899 for the dryer. I am very disappointed with this washer. We have same LG top load washer problem. The well where this dispenser cap sits into is the first place the erosion starts and it is invisible to the consumer. Horrible! Since there is nothing the consumer could or should do to prevent this, it certainly appears to be a product defect. Keeping the washing machine tub clean can help to alleviate possibility of detergent and softener residue buildup and odors. Now it has rusted all around the dispenser and we also noticed rust forming around the hinges of the lid. I have rust around the bleach dispenser that is spreading and there is nothing I can do about itwhen this wash machine goes I will never buy an LG againone person doesnt make a difference to a large company but maybe when their sales decline due to all of us not buying again they will do somethingtake pictures if you do get rid of your machine. I have an LG washing machine that has been rusting around the bleach dispenser, for over one year. My wife and I enjoy using the LG graphite top load washer and front load dryer. Ive never used bleach compartment. But now after buying our washer in September 2018 the whole area aroud the bleach dispenser is bubbling and rusting. Interesting that LG thinks it is a customer-use issue. Never will buy anything from LG. AND I DONT SPILL ANY THING ON IT I WIPE IT DOWN AFTER EVERY WASH. LG WT4870CW: Large Top Load Washer with StainCare | LG USA My Moms dishwasher is from the 80s and still work great. For the price I spent on this washer, I am floored that this is happening. Its been a frustrating and very expensive lesson dealing with this piece of garbage. My washer started rusting in less than 2 years of purchasing it new. Same experience. When I felt under the rim of the washer, I can feel that it is also rusting out there. EXTREMELY POOR QUALITY FOR THE MONEY SPENT! The instructions do say not to get Clorox on the lid. My bleach dispenser is rusting out and falling off and the all along the top of the inside of the washing machine the foil is starting to peel off..Ive done everything right including leaving the lid open so it can air dry and its still peeling off..I hope somethings done about this..LG Products are cheaply made and over priced!! My Grandson was furious at me for ruining a sweatshirt he had! It is the top of the line for 2012. I would also like to join the lawsuit. Ive called customrr service numerous times and either they dont understand English or they plead the fifth. !, and saw the information on the lawsuit. Please add me to the class action suit. They should really want to keep their customers happy and repair or replace the faulty equipment. I am going to have to buy a new machine. Previous washers I have owned did not have this issue. I certainly wont be buying another LG washer or dryer. Within a year it started to rust around the beach dispenser and it has grown 2o fold since then. Purchased this for my Bed and Breakfast. All my white sheets ruined with rust spots. Especially since its supposed to be stainless steel! Ours is not only rusted out where the bleach goes in (which we have not used in years because of this), but is also rusted out around the water dispenser where it fills the washer. Never saw a machine rust like this, its so obvious that the metal wasnt painted underneath or coated underneath and thats the problem. I tried today to remove the rust to paint the rim and discovered the metal just break off up nearly two inches. OWNER RICK'S APPLIANCE REPAIR APPLIANCE TECHNICIAN FOR 31 YEARS REFRIGERATION SPECIALIST ONLINE SERV TECH: ApplianceBlog.com CERTIFIED TYPE 1; TYPE 2REFRIGERATION SERVICE E.S. Please add me to any list with info about future suits.. By the way, the set I replaced was a Sears top of the line model and I had the blistering, rust etc. Works great except for the rust. I would like to participate in the class action suit. I tell them that everything about the breast getting on my clothing my linens my nice clothes and they are telling me there is nothing they can do about this issue it is a cosmetic issue and I told them that that is not good enough I would like to be put on the top clack class action suit also. Sanding the rust and repainting only lasts a short while. Can we still get in on the suit? I hope something is being done to help with this expensive issue. (they are on their second call action suit for refrigerators). This recall took place after the company received hundreds of reports that the washing machines caused minor property damage and injured one person due to excessive vibrations. I DO NOT recommend LG appliance. I also have this problem with my Lg top load washer I bought in 2012. I only used bleach every few months and stopped completely over 5 years ago. Piece of garbage. I always bought Sears washers in the past (Whirlpool) and never had this problem. LG WT5070CW.ABWEEUS: Support, Manuals, Warranty & More - LG USA LG Front-Loading Washer Class Action Settlement People laugh at me when I wear my shirts and other clothes that I somehow still have since I was in high school. How can dry agitation with periodic spray possibly CLEAN anyTHING? The option to add more water water plys is useless as well ..no matter how many times you press that option the water level remains insufficient. Top 2,605 LG Washing Machines Reviews - ConsumerAffairs We have be finding rust spots on our clothing especially lighter loads. I have a WT5170HV I purchased in June 2012 that also has this rust issue. Despicable. Were having the same problem. Will need to buy another washer machine. It is ruining our clothes. We have the same problem and we want our machine replaced by LG. i just purchase this Duowasher at costco thinking it was awesome to have a lower washer for small loads of laundry. Awful design. Gave it back to them, But there seem to be front loaders more that tops these days. I have the same issue. Its been rusting a few A years now. This is the definition of a defective product. Also, the judge that dismissed it I hope they are no longer sitting as a judge. Had hand me down Maytag washer/dryer that lasted 25 years. Poor quality, poor customer service, poor representation of warranty agreement! LG appliances recalls - LG Appliance Service Our new LG washer (WT 7150CW, 8/9/2022) appears to be designed to limit operational control on the amount of water it can use in the washing and rinse cycles, so much so that our clothes. Trust me, I just bought a GE piece of junk that they are already replacing for me, but I have moved the LG to my rental, but if I cant sand and paint, I am just going to try to sell it for something. By doing research and seeing the exact same complaints here, it is completely obvious this is a well known faulty design issue in which LG is REFUSING to acknowledge or accept responsibility for! UPDATE: The LG Washer class action lawsuit was dismissed on June 20, 2019. Same here horrible rust around the bleach dispenser, rust stains in my laundry and LG is doing nothing and thats no okay but Im going to get to the bottom of this problem.

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