2. At Deltas sole discretion, Delta may instead arrange for transportation on any other Carrier or combination of Carriers to the passengers next Stopover, or if none, to the passengers destination, at no additional cost to the passenger. At Deltas sole discretion and if acceptable to the passenger, Delta may arrange for the passenger to travel on another Carrier or via ground transportation. Delta is not liable for loss, damage, or delay in the delivery of a passenger's baggage or other property accepted by Delta pursuant to the execution of a Limited Liability Release form executed by the passenger for the purpose of inducing Delta to carry the item, except as expressly provided by the Limited Liability Release.. The assembling and disassembling of mobility aids will be provided by Delta, without charge. Fare Applicable To Upgrading Class Of Service While In Flight Reroute means to issue a new ticket, or honor an existing ticket, covering transportation to the original destination, but via a different routing than that designated on the ticket. c) Carriage in Alternative Cabin 382.5 and 382.31, based upon the passengers disability, except as allowed or required by law. If space on the next available flight is available only in a higher class of service than purchased, Delta will transport the passenger on the flight, although Delta reserves the right to upgrade other passengers on the flight according to its upgrade priority policy to make space in the class of service originally purchased. A valid passport, birth certificate or other government-issued identification are all acceptable. The Ultimate Guide to Airline Contracts of Carriage - SmarterTravel For nonrefundable fares: Group means the minimum number of passengers specified in conjunction with the fare as provided for in the applicable fare rules. Passenger Transport contract and luggage | Avianca Airlines Tickets paid for by credit card will be refunded to the credit card account used to purchase the ticket, typically within seven business days of Delta's initial receipt of refund request. However, it is important to realize that each airline has specific rules that make up your contract of carriage. When passengers in wheelchairs that are not independently mobile are waiting to board an aircraft, Delta will inquire periodically about their needs and shall attend to those needs where the services required are usually provided by Delta. Members get up to 12 points on every dollar spent, all the way up to 20 points per dollar spent for Free Spirit Gold members. These practices include: 1) Back to Back Ticketing - The purchase or usage of two or more tickets issued at round trip fares, or the combination of two or more round trip fares end to end on the same ticket for the purpose of circumventing minimum stay requirements. If there is a flight cancellation, diversion, delay of greater than 120 minutes, or that will cause a passenger to miss connections, Delta will (at passengers request) cancel the remaining ticket and refund the unused portion of the ticket and unused ancillary fees in the original form of payment in accordance with Rule 22, Go to footer note. A written receipt is provided to the purchaser of the electronic ticket which contains a reference for retrieving the record within the Carriersreservation system and summary of the ticket information. As used in this rule, force majeure means actual, threatened or reported: (1) Weather conditions or acts of God; One industry expert is concerned about the ambiguity of the new. Loss Due To Government or Airport Action When a passenger with a confirmed reservation is involuntarily denied boarding on an oversold flight pursuant to this rule, Deltas sole liability to the passenger shall be to provide alternative transportation as provided in paragraph D, above, and to pay denied boarding compensation, if applicable, pursuant to the terms and conditions of this rule. Contract of carriage - Alaska Airlines If the transportation provided to a passenger pursuant to this section requires that the passenger stay overnight before continuing his/her travel, Delta will provide hotel accommodations to the passenger at no additional cost. Personal Attendant means the travel companion of a Person with a Disability that is attending to the personal needs of the passenger with a disability. In the event of a conflict between the terms of this Except as set forth in this Rule, children under the age of 15 will not be accepted for transportation unless they are accompanied on the same flight in the same cabin by a parent, legal guardian, or other passenger at least 18 years of age. Amendments to Conditions of Carriage Meanwhile, CEO Doug Parker still received $10.66 million in total compensation in the midst of the pandemic. 2) Where Delta cannot arrange Qualifying Alternative Transportation As used in this contract, "ticket" means "passenger ticket and baggage check", of that they are part the "conditions of contract" and the notices; "contractual carrier" means every air carrier who transports or promises to transport the passenger and his baggage hereunder or who realizes any other service related to the above mentioned air transport; "de facto carrier . Please see https://www.delta.com/content/www/en_US/traveling-with-us/special-travel-needs/disabilities.html to obtain information regarding the required medical certificate from a licensed physician and medical screening prior to flight. 5) transportation of a Service Animal in the cabin (unless the ticket is purchased less than 48 hours prior to departure); Qualifying Alternative Transportation means comparable air transportation, or other transportation used by the passenger, at no extra cost to the passenger, that at the time such arrangements are made is scheduled to arrive at the passengers next Stopover, or, if none, final destination within two hours after the planned arrival time of the passengers original flight or flights. Join Saver$ Club Join for access to our lowest fares**, discounts on bags and options for yourself and up to 8 guests Free Spirit World Elite Mastercard 50,000 Bonus Points + $100 Flight Voucher Online Offer Passengers and their baggage are subject to inspection with an electronic detector with or without the passenger's consent or knowledge. Passengers with Disabilities Bill of Rights, Contingency Plan for Lengthy Tarmac Delays, RULE 6: CARRIAGE OF PERSONS WITH DISABILITIES, https://www.delta.com/content/www/en_US/privacy-and-security.html, https://www.delta.com/content/www/en_US/traveling-with-us/special-travel-needs/children.html, https://www.delta.com/content/www/en_US/traveling-with-us/special-travel-needs/disabilities.html, https://www.delta.com/content/www/en_US/traveling-with-us/ticket-changes-refunds/samedaytravel-changes.html, our published fare rules and regulations, which may govern the calculation of the fare and other. RULE 11: PASSENGER MEDICAL OXYGEN If a portion of the ticket has been used, Delta will refund an amount equal to (a) the total fare and all taxes, fees or charges paid, minus (b) the fare and taxes, fees or charges for the used portion of the ticket. Credit Card Companion Discount | Hawaiian Airlines Any and all matters arising out of or relating to this Contract of Carriage and/or the subject matter hereof shall be governed by and enforced in accordance with the laws of the United States of America and, to the extent not preempted by Federal law, the laws of the State of Georgia without regard to conflict of law principles, regardless of the legal theory upon which such matter is asserted. Guests are required to have a boarding pass in-hand by the check-in time limit outlined in section 2.4.1.a. G) Time of Payment for Involuntary Denied Boarding Compensation Co-Terminal - Two or more relatively adjacent airports which for the purpose of these fares will be considered the same point. Failure to comply with this ticketing deadline or an earlier ticketing deadline imposed by the applicable fare rule or other agreement with the passenger will result in cancellation of the reservation without notice. If a passenger goes no . Bush Intercontinental Houston, TX (IAH)/ Hobby Houston, TX (HOU) Fort Lauderdale, FL (FLL)/ Miami, FL (MIA)/ West Palm Beach, FL (PBI) Baltimore, MD (BWI)/ National Washington, DC (DCA)/ Dulles Washington, DC (IAD) If you fail to appear for any flight in your itinerary without giving Delta notice in advance of the departure of the flight, Delta may cancel your reservation for all remaining flights in your itinerary. Explorer C. Hello. However, certain fares may have different periods of validity, in which case the specific rules associated with the fare will apply. When a passenger refuses to permit search of his person or property for explosives, weapons, dangerous materials, or other prohibited items. - If the price of the new ticket is equal to or higher than the ticket being reissued any difference in fare will be collected at the time of reissue. C. Time Limit for Refund Requests Airline Contracts of Carriage Throughout this booklet, we have tried to provide you general information about airline travel. 2) A passenger is unable to physically assist in the passengers own evacuation from the aircraft due to a severe mobility impairment; or Immediate Family means spouse, domestic partner, children, step-children, grandchildren, parents, step-parents, grandparents, brothers, step-brothers, sisters, step-sisters, daughters-in-law, sons-in-law, fathers-in-law, mothers-in-law, aunts, uncles, nieces, nephews, brothers-in-law and sisters-in-law. Except as otherwise provided in this Rule, Unaccompanied Minor Service is required for all passengers under the age of 15 that Delta accepts for transportation. 3) a walker, a cane, crutches or braces; 5) When the passenger is unable to sit in a seat with the seatbelt fastened; Our new and improved fleet. In other terms, it refers to the privileges a traveler gains from purchasing a ticket from an airline. A 48-hour notice is required. (1) General Rule In some cases, this may result in a flight in which Delta cannot accommodate one or more passengers with confirmed reservations (an oversold flight). In addition to the applicable fare, unaccompanied minors for whom Unaccompanied Minor Service is required or has been requested must pay an unaccompanied minor service charge in the amounts set forth below. The new ticket may be a lower or equal or higher price than the previous ticket. The terms of transportation applicable to Delta specified in these Conditions of Carriage apply to flights operated by the Delta Connection and Delta Shuttle carriers, and to codeshare flights marketed by Delta. If a sufficient number of volunteers agree to give up their seats in response to Deltas offer, then no passenger with a confirmed reservation will be involuntarily denied boarding due to the oversale of the flight. Unless otherwise noted, a stopover will occur when a passenger arrives at a point and fails to depart from such point on: a) The first flight on which space is available, or This document also includes the Tarmac Delay Contingency Plan. You must surrender any unused portion of the ticket at the time of the refund request. 1) When the passengers conduct is disorderly, abusive or violent, or the passenger appears to be intoxicated or under the influence of drugs; - If the price of the new ticket is lower than the ticket being reissued, the difference in ticket price will be provided to the passenger in the form of a non-refundable Delta travel voucher at the time of reissue. The following terms and conditions apply to both the one-time 50% off companion discount as well as the annual $100 off companion discount: In all cases, the service dog will be permitted to accompany such passenger into the cabin but will not be permitted to occupy a seat. If there are more volunteers than required, selection of the volunteer(s) to receive compensation will be determined in Deltas sole discretion. 2) Passenger Responsibility to Allow Sufficient Time. 2) assistance in proceeding to the boarding area; Children ages 8 through 14 may travel unaccompanied on Deltas non-stop or connecting flights, but may not connect to other airlines with the exception of Delta Connection, KLM and Air France. To earn miles, enter your frequent flyer number when booking with STARLUX or contact reservations at 1-833-971-0012. Contract of carriage - Wikipedia You must arrive at the airport with sufficient time to comply with all check-in procedures, complete security screening, comply with all other government requirements and departure processing, and arrive at the gate by the applicable boarding deadline. 3. Contract of Carriage: U.S. | Delta Air Lines D. Overcharges C. Same Day Confirmed K) Boarding and Deplaning L) Communication and Confirmation of Information Whenever necessary to comply with any law, regulation or government directive or request; or when advisable in Deltas sole discretion due to weather or other conditions beyond Deltas control including Acts of God, strikes, civil unrest, embargoes, war, and other similar matters of force majeure. Contract of Carriage | Frontier Airlines United States of America- The area comprising the 50 states; the District of Columbia; Puerto Rico; the U.S. Virgin Islands; American Samoa; Kanton; Guam; Midway and Wake Islands. Deltas sole liability in the event of such changes is set forth in Rule 22, Go to footer note. 2. Contract of Carriage | Copa Airlines Dear Tripped Up, My two sons and I checked in at the Guatemala City airport three hours before the first leg of our return flight to Detroit. In the event of death of the passenger prior to the date of travel, tickets issued at nonrefundable fares will be refunded to the deceased passengers estate upon request. 382.3. E) Unaccompanied Minor Service Charge Conditions of carriage Support Native Airlines. B) Request For Volunteers Wheelchairs and mobility aids will be the last items to be stowed in the aircraft hold and the first items to be removed. PDF Southwest Airlines Contract of Carriage - Southwest Vacations During the current coronavirus pandemic, some airlines continue violating DOT regulations and their own contracts of carriage. Unless Delta determines a Safety Assistant is essential for safety, pursuant to Rule 6(C), Delta will accept the determination made by or on behalf of a Person with a Disability as to self-reliance. Delta reserves the right to refuse to transport any unaccompanied minor for whom Unaccompanied Minor Services are required or requested but for whom the applicable unaccompanied minor service fee has not been paid. a. If the passenger is prevented from using the ticket, or a portion of the ticket, before the one-year expiration date due to lack of space or flight cancellation, the ticket will remain valid until space can be provided. If your ticket was purchased at a fare that is fully refundable, Delta will issue a refund of any unused refundable portion of your ticket at your request. Because of the special needs of passengers with disabilities, unaccompanied minors, and aged or infirm passengers, and active members of the U.S. Armed Forces on travel orders, Delta reserves the right to accommodate such passengers without regard to the boarding priorities established by this provision. Round Trip means any trip, the ultimate destination of which is the point of origin, and which is legal routing and comprised of an outbound and return segment. Please note that Delta will quote lowest published fare that we offer for the specific airports and type of itinerary that you request. Once advised that the person is self-reliant, Delta shall not refuse such passenger transportation on the basis that the Person with a Disability is not accompanied by a Personal Attendant or based on the assumption that the passenger may require extraordinary assistance from airline employees in meeting the passengers needs. If an insufficient number of passengers volunteer to give up their seats in response to Deltas offer, Delta may involuntarily deny boarding to one or more passengers on the oversold flight according to the following boarding priority rules: 1) Passengers Holding Tickets for Travel in Premium Cabin, SkyMiles members identified with a Diamond Medallion (DM), Platinum Medallion (PM), or Gold Medallion (GM)elite-status designation, and passengers holding tickets purchased under a DL corporate travel agreement. The sole recourse of any passenger refused carriage or removed for any reason specified in this Rule shall be recovery of the refund value of the unused portion of his or her ticket as provided in Rule 22. For refundable fares: High Flex. B) Search of Passenger or Property In section 4C4 of the Contract of Carriage, does the verbiage presented (intentional or unintentional) prevent Southwest from cancelling and automatically rebooking a direct flight into a series of flights between source and destination ?

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